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You will be updated with latest job alerts via emailThe Business Analyst will be responsible for analyzing and understanding the business needs and requirements of clients or internal stakeholders and translating them into effective technology solutions. You will play a critical role in understanding business requirements designing effective solutions facilitating communication between stakeholders and ensuring the successful implementation of technology solutions to meet the needs of clients or internal teams.
Requirement Gathering: Respond to customer requests for proposals received through Business Development Department develop technical solution designs and bills of materials for cost effective solutions. Work closely with clients and internal teams (subject matter experts) to elicit analyze and document business requirements and objectives. Gather and prioritize customer requirements and other market insights to define the future of Netcom products and services and to recommend new product lines.
Business Process Analysis: Evaluate existing business processes workflows and systems to identify areas for improvement and optimization. Analyze process inefficiencies and suggest solutions to enhance productivity and efficiency.
Solution Design: Collaborate with crossfunctional teams to define and design innovative technology solutions that align with business requirements. Create functional specifications and communicate the proposed solution effectively. Achieve product and service productivity profitability and growth targets.
Stakeholder Communication: Provide business support for the companys portfolio of products and services and effectively communicate the value proposition of offered solutions.
Requirements Documentation: Prepare detailed documentation of business requirements use cases functional specifications and system design specifications. This documentation serves as a reference for implementation teams and ensures clarity and accuracy in the implementation process.
Continuous Improvement: Stay updated with industry trends best practices and emerging technologies relevant to the solutions hub. Identify opportunities for process improvement automation and optimization within the hub and propose innovative ideas to enhance business operations. Develop thorough knowledge of technology relating to our products/services in network storage servers cloud and security solutions.
Bachelor s degree in a Technology or business related discipline.
12 years job experience in the information technology or related technical service provider
A record of achievement and business solution expertise in a comparable Business Analysis role.
Product sales certification engineering design credentials business analysis certification or equivalent technical sales credentials for OEM solutions.
Demonstrated success defining launching and managing product lines.
Ability and capability to understand customer requirements and determine the best solutions.
Demonstrate understanding of systems administration and performance tuning of application/software virtualization containerization automation software Cloud architecture UNIX/Linux based environments etc.
Demonstrate understanding of network design and implementation in IP networks is a must
switches routers firewalls bandwidth managers IP telephony systems wireless network etc.
Ability to work as a motivated selfdriven team player in coordination with capability owners and Account Managers for standard solutions and with HOD s and Management for nonstandard and new products and services solutions.
Commitment to developing and maintaining longterm customer relationships.
Excellent written verbal and presentation communication skills.
Commercial and customer focus
Analytical and problemsolving skills.
Adaptability and learning agility
Project Management
Ability to motivate and drive crossfunctional teams without formal authority.
Solid organizational skills including attention to detail and multitasking.
Ability to work under pressure.
Willing to perform work or support outside office hours if required.
Full Time