Administrative Support Coordinator Mortgage Lending
Administrative Support Coordinator Mortgage Lending
Posted on :
26-02-2025
Employer Active
1 Vacancy
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Job Description
Administrative Support Coordinator (Mortgage / Lending)
Our client in the insurance industry is seeking a skilled professional to provide comprehensive technology and sales support for various broker tools platforms. This role involves assisting mortgage brokers business development managers and lenders to enhance productivity client relationships and the quality of insurance applications.
What is in it for you:
Hourly salary of $24 to $28 based on experience.
12month contract with the potential for permanent employment.
Fulltime position: 37.50 hours per week.
Weekday schedule from 9 am to 5 pm.
Hybrid work: 2 to 3 days per week inoffice.
Opportunity to work in a dynamic and professional environment.
Join a passionate and inclusive team of professionals.
Responsibilities:
Deliver industryleading customer service through phone and email ensuring prompt inquiry resolution.
Set up and support lender and broker profiles for participation in MCI programs.
Provide business support for Mortgage Protection Plan processes including policy inquiries compensation sales tips licensing and product training.
Partner with the sales team to conduct broker training presentations.
Troubleshoot and escalate issues from brokers or sales ensuring timely resolution with production support.
Recommend process and technology improvements to enhance efficiency.
Collaborate across teams on business initiatives.
Act as a resource for inquiries from other departments.
What you will need to succeed:
Postgraduate education or relevant experience.
2 years of experience in customer service or administrative roles.
Strong communication interpersonal and analytical skills.
Excellent customer service skills with the ability to manage multiple priorities independently in a fastpaced environment.
Detailoriented with strong problemsolving abilities.
Proficiency in Microsoft Office CRM systems (such as Salesforce) and data entry.
Ability to work both independently and within a team.
Flexible in taking on new tasks and responsibilities to support the sales team.
Experience in the mortgage creditor industry is a plus.
Bilingual fluency in English and French is an asset as this role involves supporting clients and brokers in both languages to ensure smooth communication and service delivery.
Excellent written and verbal communication skills.
Why Recruit Action
Recruit Action (agency permit: AP2000003) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Only candidates who match hiring criteria will be contacted.
# MFCJP
Employment Type
Full Time
Key Skills
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