Assistant Housing Manager

The Leased Housing Departments Briefing Rental and Transfer Unit (BRTU) is seeking an Assistant Housing Manager. Under the direction of the Housing Manager with latitude in independent decision making the Assistant Housing Manager will assist with leading the Informal Conference and Rental/Transfer units. The BRTU is responsible for processing rental and transfer packages for Section 8 participants. In addition the unit is also responsible for conducting informal conferences and informal reviews. Specific duties and responsibilities include but are not limited to the following:

Responsible for the overall supervision of tasks performed by staff within the Briefing Rental and Transfer Unit and the Informal Conference Unit including recruitment performance evaluation training and employee disciplinary actions.
Responsible for navigating identifying and assisting with Siebel issues/fixes/enhancements.
Conduct Informal Conferences Impartial Hearings and Informal Reviews.
Process Interim Changes.
Review Rental and Transfer packages submitted by voucher holders; prepare packages for scanning and finalize rental processing in Siebel.
Handle sensitive documents with personally identifying information with deference due to confidentiality. This will include scanning documents received into the system associate them to the proper service request and review and disposition documents.
Process voucher extensions.
Resolve Applicant and Tenant related issues.
Communicate with outside agencies to ensure and expedite the Rental/Transfer process.
Ensure accurate and timely responses to inquiries.
Promptly review and disposition reasonable accommodation requests.
Create and process payment adjustments.
Report system issues and suggest enhancements to improve operations.
Establish effective working relationships with internal and external customers.
Perform related duties as assigned.

Note: Due to the existence of a civil service list candidates must have permanent civil service status in the title of Assistant Housing Manager to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55a Program. For detailed information regarding the 55a Program click on the link below:



Additional Information:
1.INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2.For NYCHA employees this position is open on a direct transfer (lateral) basis only. It is not open as a promotional opportunity.
3.This vacancy is for a title which is normally filled through the Automated Transfer List System (ATLS). However employees applying to this location via the Automated Transfer List System (ATLS) must reapply to this vacancy posting to be considered for this position.
4.NYCHA employees applying for transfer opportunity must have served a period of one year at current location and in current title and level (if applicable).
5.NYCHA residents are encouraged to apply.

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ASSISTANT HOUSING MANAGER (HA) 80205

Qualifications :

1. A baccalaureate degree from an accredited college and one year of fulltime satisfactory supervisory and/or administrative experience in housing management at a development or developments containing at least 150 apartments including overseeing the performance of duties such as: interviewing applicants; determining eligibility; gathering and evaluating information to resolve complaints; collecting rents; and/or resolving tenant related problems; or

2. A four year high school diploma or its educational equivalent and five years of the fulltime satisfactory experience as described in 1 above; or

3. A satisfactory equivalent combination of education and experience as described in 1 or 2 above. Undergraduate college credits may be substituted for experience on the basis of 30 semester credits from an accredited college for one year of full time satisfactory experience. However all candidates must have a four year high school diploma or its educational equivalent.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime