Website UX Manager Hybrid
Website UX Manager Hybrid
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Job Description
The Website UX Manager will lead the strategy development and continuous optimization of Fastmarkets website. This role is responsible for ensuring a seamless engaging and highperforming user experience that aligns with business objectives. You will oversee website functionality user experience enhancements and conversion rate optimization while ensuring the site remains SEOfriendly and compliant with industry standards.
PRINCIPLE ACCOUNTABILITIES
Conversion Rate Optimisation
- Develop and execute strategies to enhance conversion rates across fastmarkets.com
- Optimize on page experiences reducing friction and improving lead generation.
- Create and enhance customer journeys for Fastmarkets different personas using insights and qualitative and quantitative data.
- Identify and integrate CRO initiatives such as web personalization and chatbots to provide a customized experience.
- Implement a longterm roadmap and cadence of regular A/B and multivariate testing to improve website performance.
User Experience and user Interface Design
- Ensure the website delivers an intuitive accessible and engaging user experience.
- Conduct usability testing and analyze user behavior to identify friction points and opportunities.
- Collaborate with design and development teams to implement UX/UI improvements based on datadriven insights.
- Ensure the website meets accessibility standards and best practices.
- Collaborate with design teams to refine visual and interactive elements.
- Refine mobile navigation and page layouts to ensure intuitive interactions and ease of use on smaller screens.
SEO and content management
- Ensure UX and CRO enhancements align with SEO best practices maintaining site structure internal linking and mobilefriendliness to support organic visibility.
- Collaborate with SEO and content teams to implement onpage improvements that enhance user engagement such as structured content clear CTAs and multimedia integration.
- Support technical SEO health by ensuring site updates do not negatively impact performance including page speed accessibility and crawlability.
Website analytics and performance
- Regular reporting on CRO and UX improvements back to the wider team.
- Analyse data to identify trends user behaviour and areas for improvement.
- Provide regular reports and actionable insights to stakeholders.
- Optimise website performance including site speed mobile responsiveness and overall site health.
- Ensure the site complies with data protection regulations and industry standards.
Collaboration and project management
- Regular crossfunction experiment ideation creating a feedback loop that considers different internal and external perspectives on website improvements.
- Work closely with the events team at Fastmarkets ensuring their requirements are part of your roadmap.
- Coordinate with external vendors and agencies as needed.
KEY INTERFACES
- Product Marketing Content Marketing
- Editorial
- Product
- Tech & IT
- Commercial
- Events
- Design
Qualifications :
KNOWLEDGE EXPERIENCE AND SKILLS
We are looking for an individual who is highly motivated driven and have a passion to be part of a fastpaced successful team. Being a strong team player is also important as well as someone who is happy to work flexibly.
- At least 3 years experience owning CRO implementation and strategy.
- Working knowledge of HTML CSS and Javascript.
- Experience in analytics tools such as GA4 and Google Tag Manager.
- Experience using dedicated CRO tools such as Optimizely VMO or similar.
- Familiarity with user testing and digital experience tools such as Hotjar/Mouseflow etc.
- Expertise in UX/UI principles and best practice.
- Excellent project management skills/experience with JIRA.
Additional Information :
Our Values
Fastmarkets people come from all different walks of life. Its this mix of brilliant personalities experiences and insights that gives us that warm open and friendly culture you can feel as soon as you meet us. But however wonderfully different we all are there are six things we all have in common and they form our Fastmarkets values.
Created by our own employees to reflect some of the personal traits that Fastmarkets people have our values are key to what makes our culture unique. They reflect who each of us are and theyre embedded in everything we do. Our values are:
- METRICS DRIVEN. We use insights to improve our customers experience and our business performance
- ACCOUNTABLE. We are accountable to ourselves and those we work with: we keep our promises and get things done
- GROWTH MINDSET. This value enables us to be nimble to the changing realities and operate with a sense of urgency
- INCLUSIVE. We are inclusive and respectful celebrating each of us and giving everyone a deep sense of belonging with the desire to bring their best self to work every day.
- CUSTOMER CENTRIC. We are customercentric in all that we do
- COLLABORATIVE. We are collaborative able to work across teams and capitalise on the diversity of intellect perspectives and experiences.
Youve read a little about us now its over to you!
If you like what youve read so far and think you can see yourself as a Fastmarkets person its time to fill in your application form. This form is an important part of the selection process: its used to determine whether or not youll be chosen to have an interview and acts as a basis for the questions well ask you on the day.
Its vital that you try to capture all the relevant information we have asked for on the form so we can get a good feel for who you are and why youre great.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
