Application Engineer
Application Engineer
Posted on :
25-02-2025
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Job Description
Application Engineer
HIGHLIGHTS
Location: Tempe AZ (Onsite)
Position Type: Direct Hire
Hourly: BOE
Residency Status: US Citizen or Green Card Holder ONLY
With direction from a Senior Applications Engineer provides technical expertise to external customers ensuring customer development retention and satisfaction. Performs basic to moderate customer machine setup programming and run offs. Designs and develops machine programming processes to create parts. Responsible for customer machine operation and program training to ensure optimum efficiency and equipment utilization. Provides applications troubleshooting phone support as required. Works as a member of the Service and Sales Teams ensuring total customer satisfaction.
Essential Responsibilities and Accountabilities:
"We are GTN – The Go To Network"
HIGHLIGHTS
Location: Tempe AZ (Onsite)
Position Type: Direct Hire
Hourly: BOE
Residency Status: US Citizen or Green Card Holder ONLY
With direction from a Senior Applications Engineer provides technical expertise to external customers ensuring customer development retention and satisfaction. Performs basic to moderate customer machine setup programming and run offs. Designs and develops machine programming processes to create parts. Responsible for customer machine operation and program training to ensure optimum efficiency and equipment utilization. Provides applications troubleshooting phone support as required. Works as a member of the Service and Sales Teams ensuring total customer satisfaction.
Essential Responsibilities and Accountabilities:
- Builds internal/external customer and vendor relationships to ensure teamwork environment.
- Performs presale technical sales support to sales team and customer.
- As a member of the machine setup team performs tooling and fixturing setups programming and run off ensuring optimum cycle time based on established acceptable criteria.
- Interprets part prints and utilizing tooling and fixturing knowledge designs and develops machine programming process to create parts.
- Performs customer phone support for Applications troubleshooting i.e. program errors. Tracks unresolved open customer technical issues. Works closely with the Service Team in providing timely and quality technical troubleshooting and support to customers.
- Provides onsite and inhouse customer training on machine operations and basic troubleshooting. Ensures operators are trained to perform machine operations in an efficient manner.
- Provides customer machine specific Application Program Training for machine setup functions and program modifications for custom attachments.
- Travels to customer site locally and as required and outofstate to support customers.
- Aids supports and works at trade shows and company sponsored technical training seminars.
- Creates and maintains records including documentation and reporting for machine and programming processes.
- Assists in project management ensuring timely followup and follow through on all assigned tasks and projects.
- Performs projects and tasks within assigned timeframes.
- Attend and participate in sales service company and customer meetings as requested.
- Responsible for maintaining current technical interpersonal and communication skills through continuous development. Progressive development of skills should be cultivated through further education seminars company training and other external resources such as reading material.
- Based on business need assists supports and/or performs other duties within scope and ability. Assumes accountability and responsibility for assigned projects and programs.
- Three to five years of Haas machine setup and programming.
- Demonstrated knowledge and application of machine tool products options and functions.
- Must have experience and application of Machine Tool programming program modification and setup statistical process and evaluation criteria i.e. CPK well versed in geometric tolerances ability to read and interpret blueprints design and develop processes for machine tool equipment.
- Must have a valid drivers license and the ability to drive a vehicle.
- Demonstrated business writing and documentation skills.
- Strong interpersonal communication skills.
- Demonstrated selfstarter and effective use of organization and planning skills.
- Demonstrated Project Management Skills.
- PC literate and skill efficiency in job related software/programs.
- Ability to participate as a member of a team crossing department and divisional lines.
- Must be able to travel in support of training outofstate and assist other divisions as required to support business demand.
- Must be able to drive an Automobile and maintain a valid Driver License and a good driving record.
- Office and manufacturing work environment which includes moving mechanical machine parts potentially loud equipment with exposure to a variety of nonhazardous and hazardous chemicals and airborne particles.
- Hands on work with machine tool equipment.
- Internal/external customer communications with vendor contact
- Moderate overnight travel to customer sites.
- Travel by Automobile or Airplane
- Frequent Standing
"We are GTN – The Go To Network"
Employment Type
Full Time
Key Skills
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