- Maintain complete knowledge of the pool area and chaise lounge layout.
- Be available to transport any needed items to or from the pool.
- Communicate concisely and efficiently with chefs about current delivery needs and issues that may arise around the pool or resort property.
- Organize the assigned station and ensure readiness prior to guest arrival.
- Keep all needed items stocked including towels water bottles drinking vessels ice cold bandanas silverware chaise lounge covers.
- Be available to move furniture around the pool area as needed.
- Actively listen and respond positively to guest questions concerns and requests using a brand or property specific processes to resolve issues delight and build trust.
- Comply with quality assurance expectations and standards.
- Report any employee guest and/or vendor incidents and accidents to management at the time of the incident and/or accident.
- Follow company and department safety and security policies and procedures to ensure a clean safe and secure environment.
- Complete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations restocking items and completing daily cleaning checklist.
Pay Rate: $17/hour tips
Qualifications :
- At least 1 year of experience with F&B Service preferable in a hotel or resort setting.
- Ability to work a flexible schedule that may include evenings weekends and holidays.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
- Must have a passion for creating an exceptional experience for all guests.
- Prior luxury hospitality experience preferred.
- Must be able to accurately follow instructions both verbally and written.
- Must be highly detailoriented.
- Must be able to sit or stand for at least 8 hours and be able to lift up push and pull at least 35 pounds
Additional Information :
Auberge Resorts Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine and spas and gracious yet unobtrusive service. With hotels and resorts across three continents Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram TikTok Linkedin Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.
Shinrin Yoku LLC is an Equal Opportunity Employer M/F/D/V. Shinrin Yoku LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or genetics. In addition to federal law requirements Shinrin Yoku LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Remote Work :
No
Employment Type :
Fulltime