Must have Skills : User Research French Language (preferred)
Job Description :
- Collaborate with the UX Research team to define objectives and execute research plans.
- Assist in planning and conducting user research and competitive analysis.
- Help shape user stories personas and journey maps based on research findings.
- Conduct usability tests and remote user interviews ensuring highquality moderation.
- Analyze qualitative and quantitative data to refine designs and provide clear actionable insights tailored to the African market.
- Communicate findings effectively to align with ongoing projects.
- Assist with the writing of reports and presentations.
- Adhere to established UX research best practices and methodologies.
- Moderation Experience: At least 2 years of experience conducting remote usability testing or user interviews.
- Data Analysis: At least 2 years of experience analyzing qualitative data from usability tests and user interviews.
- Collaboration: A demonstrated ability to work closely with an inhouse team following our lead while bringing valuable insights to the table.
- Best Practices: Solid knowledge of user research best practices ensuring methodological rigour and actionable insights.
- Educational Background: A degree in Psychology Neuropsychology Social Sciences or Anthropology is beneficial but not essential.
- Communication: Excellent written and verbal communication.
- At least half of the researchers must be fluent in both French and English.
- While fluency in English is required it is a huge bonus if the researchers can speak/write a widely used African language (e.g. French Arabic Portuguese).
Remote Work :
Yes
Employment Type :
Fulltime