Security Dispatch Supervisor
Security Dispatch Supervisor
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Job Purpose
The Security Dispatch Supervisor will be responsible for the efficient and effective operation of the security dispatch center. This role will ensure timely response to security incidents effective communication with security personnel and other stakeholders and accurate recordkeeping across the hospital contributing to a safe and secure environment for patients staff and visitors.
Core Responsibilities
Dispatch Operation
Receive and process incoming calls for security assistance.
Dispatch security personnel to various locations within the hospital.
Monitor security cameras and other surveillance equipment.
Maintain accurate logs of all dispatch activities.
Prioritize calls based on the nature and urgency of the situation.
Incident Documentation and Reporting
Document all security incidents and dispatch activities in detail.
Prepare incident reports and submit them to appropriate personnel.
Maintain confidentiality of sensitive information.
Ensure the accuracy and completeness of all records.
Analyze incident data to identify trends and patterns.
Emergency Response
Respond to emergency situations according to established protocols.
Coordinate with other emergency services (e.g. police fire department) as needed.
Provide support to security personnel during critical incidents.
Maintain calm and composure during stressful situations.
Activate emergency notification systems as required.
Qualifications :
Educational Requirements
- Higher National Diploma associate or bachelors degree in a related field preferred.
Professional Requirements
- Professional certification/ membership of a relevant recognized professional body.
Experience Requirements
Minimum 5 years of experience in the security field.
Competency Requirements
Knowledge Requirements
- A thorough understanding of hospital security protocols including access control incident response emergency procedures and crime prevention strategies. This includes knowing when and how to escalate situations.
- Knowledge of incident command systems how to classify incidents prioritize responses and manage resources effectively during emergencies. This includes understanding different types of incidents (e.g. medical emergencies security breaches fire alarms)
- Use of Force and all that relates to it.
- Knowledge of radio communication and dispatch systems.
Skill Requirements
- Proficiency in using radio communication systems and other dispatch technology.
- Supervisory Skills: Strong leadership mentorship and team management skills. Ability to motivate and inspire team members.
- Communication Skills: Excellent written and verbal communication skills. Ability to communicate effectively with staff patients and visitors.
- Organizational Skills: Strong organizational and time management skills. Ability to prioritize tasks and meet deadlines.
- Problemsolving Skills: Ability to identify and resolve issues related to security.
Personal Abilities
- Shares the AMCEs vision.
- Professional attitude towards work
- Ability to manage stress and work under pressure.
- Must always be proactive and alert.
- Strong teamwork and collaboration skills.
- High level of attention to detail and accuracy. Strong commitment to safety and a proactive approach to safety management.
Additional Information :
African Medical Centre of Excellence Abuja (AMCE Abuja) aims to be an Employer of Choice providing equal opportunity for everyone regardless of their background gender race and other protected characteristics
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
