- Role: SharePoint Administrator
- Skillset: SharePoint MS Teams Powershell Scripting O365 Power Automate
- Experience: 46 years
- Location: Noida and Chennai
Role Overview
- Second line Teams and SharePoint Online support engineer
- To provide second line support and technical implementation: installation maintenance performance optimization
Key Responsibilities
- Handling of Teams/SharePoint Online incidents and requests escalated by L1 teams.
- Work on projects to develop and improve the services provided by the team
- Assist the team with maintenance and troubleshooting of the supported environments
- Monitoring analysis and diagnostics of environment alerts and warnings
- Ensure the security and integrity of the supported environments
- Production and development of documentation and support guides.
- Monitor developments by Microsoft and in the wider IT industry to advise where improvements can be made
Essential Skills
- Good verbal and written English communication skills
- Experience of Office365 administration in particular Teams and SharePoint Online
- General awareness of Windows servers and other IT technologies such as networking AD etc.
- Some experience of scripting preferably against AD Office 365 and Windows servers
- Good knowledge of IT security principles and how they should be implemented
- Experience within a customer support environment.
- Problem solving skills persisting until a resolution is found
- A committed team player with the desire to help colleagues.
- Able to contribute to meetings and express opinions in a professional manner.
- Documentation skills with the ability to produce documents for use by an end user as well as operational procedure documentation for use by service desk personnel.
Additional Skills
- Experience in other Office 365 technologies such as Power Automate.
Qualifications :
.
Additional Information :
At our organization we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences.
All of our positions are open to people with disabilities.
Remote Work :
No
Employment Type :
Fulltime