drjobs Senior Neighbourhood Officer

Senior Neighbourhood Officer

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1 Vacancy
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Job Location drjobs

Slough - UK

Monthly Salary drjobs

25 - 25

Vacancy

1 Vacancy

Job Description

12 months contract with a Local Authority

Job Purpose

  • As a member of the Neighbourhood Housing team this post provides a generic housing management function which includes and is directly responsible for : Estate Management New tenant visits and tenancy sign up Tenancy verification & fraud prevention Requesting responsive maintenance and Addressing antisocial behaviour.


Key Duties/Accountabilities

  • To deliver excellent housing management services to our customers to the highest possible standards ensuring that operational performance is high and continues to improve. To ensure neighbourhood services for a defined group of homes meet resident s expectations and that residents have opportunities to influence service delivery.
  • To provide a comprehensive housing management service within a specified geographic area to our customers and neighbourhoods dealing with breaches of tenancy/leaseholder agreements estate management/monitoring antisocial behaviour caretaking and delivery of communal services and tenancy support visits.
  • Deliver against an agreed improvement plan for the assigned area in consultation with residents and help deliver the corporate objectives. The plan should reflect the needs of the area with reference to the profile of residents and the physical characteristics.

  • Ensure the housing management and environmental services provided to residents are coordinated and of an excellent standard and conform to relevant statutory requirements and best practice.

Essential Experience Required

  • Significant experience of working in housing related role is essential.


Essential Qualification Required

  • A level qualification is essential.
  • Certificate in Housing (Level 3) or equivalent is essential.

Additional information to note

  • Working hours: 37 hours per week.
  • The role is initially 5 days for introduction period then 23 days in the office hybrid working.
  • The role requires having a valid drivers licence and have access to own means of transport.
  • The role requires a DBS.



The closing date for this position is 21st February 2025 @ 11 AM please apply ASAP.




To deliver excellent housing management services to our customers to the highest possible standards ensuring that operational performance is high and continues to improve. To ensure neighbourhood services for a defined group of homes meet resident s expectations and that residents have opportunities to influence service delivery.

Education

A level qualification is essential. Certificate in Housing (Level 3) or equivalent is essential

Employment Type

Full Time

Company Industry

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