Maritime VSAT Subject Matter Expert On-Call Remote Support
Maritime VSAT Subject Matter Expert On-Call Remote Support
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Job Description
Global Satcoms is looking for an experienced Maritime VSAT Subject Matter Expert to provide remote technical support and consulting for field technicians performing VSAT installations aboard vessels worldwide. Acting as a technical escalation point you will assist engineers during commissioning troubleshooting and system integration. This flexible oncall role offers taskbased or daily rate compensation allowing you to work remotely while supporting critical maritime connectivity solutions.
Tasks
- Support field engineers during VSAT installations commissioning and troubleshooting.
- Diagnose and resolve complex satellite communication issues including Inmarsat GX and FX.
- Provide assistance via phone chat remote terminals TeamViewer and AnyDesk.
- Conduct virtual training sessions and offer consulting to clients and junior engineers.
- Troubleshoot stabilized and fixed VSAT antennas (SeaTel Sailor KNS KVH Orbit Intellian Kingsat).
- Work with COMonthemove (COTM) systems such as Winegard and iNetVU.
- Configure and maintain networking equipment (Cisco routers access points servers and outofband management systems).
- Advise clients via phone or Teams assist with solution design and address installation concerns.
- Provide technical support for Starlink OneWeb and Kymeta when required.
- Extensive field experience integrating hybrid connectivity solutions (VSAT LEO LTE).
Requirements
- Extensive experience in Maritime VSAT solutions and hybrid networks.
- Strong expertise in Inmarsat GX and FX systems.
- Familiarity with Cobham Intellian Winegard iNetVU and other maritime connectivity solutions.
- Experience with Starlink OneWeb and Kymeta preferred.
- GVF certifications preferred.
- Cisco networking experience (CCNA or equivalent preferred).
- Strong problemsolving skills and ability to guide field engineers.
- Fluent English; additional languages are a plus.
- Available for global oncall support.
Benefits
Flexible remote work with oncall availability
Competitive compensation (taskbased or daily rate)
Professional development through Global Satcoms Academy
Join Global Satcoms and be part of a team delivering toptier maritime connectivity solutions worldwide. If youre an experienced Maritime VSAT expert looking for a flexible remote opportunity wed love to hear from you!
Apply now via LinkedIn or through our company website.
4o
Employment Type
Full Time
