RPG Project Manager Delivery Manager

Project the aim youll have

Join our dedicated team working on a highimpact project for one of our UKbased clients.
As Delivery Manager you should focus on effectively managing implementations upgrades change controls and key deliveries using agile project management methodologies. It plays a crucial role in the client companys growth by ensuring efficient and predictable plans and processes tailored to customer needs.

A multidisciplinary approach is required integrating process technology people and data to solve complex challenges. Collaboration with internal and external subject matter experts and business process owners is essential for driving successful outcomes.

A key aspect of the project is translating business requirements into functional solutions while ensuring alignment with established processes.

Additionally the project emphasizes the adoption and promotion of best practices to maintain efficiency and consistency in execution. Its successful implementation contributes to increased operational predictability and enhanced customer satisfaction.

Position how youll contribute

• Ensure confidence in the proposed solution by guaranteeing it meets scope time cost and quality expectations.
• Lead the creation and ongoing maintenance of technical project initiation documents incorporating input from crossfunctional teams (e.g. User Requirement Specification).
• Oversee the execution and tracking of the project delivery plan ensuring all tasks timelines resources and dependencies are clearly communicated across both client and internal project teams.
• Proactively identify manage and mitigate risks and issues taking full ownership to resolve them promptly and effectively throughout the project lifecycle.
• Ensure accurate and effective system configuration aligned with clientapproved documentation to meet their specific needs.
• Take ownership of client hypercare postimplementation upgrades and change controls ensuring all issues are effectively resolved before project closure and full handover to Customer Success.
• Support system validation by ensuring configurations and system performance meet expectations proactively preventing defects from reaching the client.
• Contribute to continuous system and process improvements focusing on enhancing user experience and operational efficiency.
• Assist in the development of client and project startup documentation in accordance with company SOPs.
• Provide presales support in collaboration with Business Development including input into proposals and contracts.
• Take on additional reasonable responsibilities aligned with skills and expertise as required.

Qualifications :

Expectations the experience you need

• Minimum 2 years of commercial experience as a Delivery Manager.
• Ideally holds a degree though relevant industry experience will also be considered.
• Experience collaborating with crossfunctional teams.
• Proven success in customerfacing roles.
• Ability to manage influence through persuasion negotiation and consensus building
• Excellent communication and presentation skills
• Driven selfmotivated enthusiastic and with a can do attitude
• Strong ability to interpret business needs translate them into functional requirements and uphold established processes.
• Willingness to travel for customer meetings and adapt to different time zones.
• Customerfocused mindset dedicated to understanding and advocating for customer needs with a willingness to develop expertise in the companys product for effective support and troubleshooting.
• Adaptable and comfortable working in dynamic environments with uncertainty and change.
• Commitment to continuous learning and professional growth.
   

Additional skills the edge you have

• A demonstrated ability and willingness to learn new tools and technologies quickly.
• Openminded and proactive approach to problemsolving and continuous improvement.

Additional Information :

Our offer professional development personal growth:

• Flexible employment and remote work  
• International projects with leading global clients 
• International business trips  
• Noncorporate atmosphere 
• Language classes 
• Internal & external training 
• Private healthcare and insurance  
• Multisport card 
• Wellbeing initiatives 

Position at: Software Mind Poland

Remote Work :

Yes

Employment Type :

Fulltime