Deputy Director for Project Operational Excellence

The New York City Housing Authority (NYCHA) is the nations oldest and largest public housing authority with more than 177000 apartments and responsibility for administering a citywide Section 8 leased housing program that serves over 150000 additional tenants. NYCHAs mission is to provide quality housing for New Yorkers that is sustainable inclusive and safe while fostering opportunities for economic mobility.

NYCHAs Asset & Capital Management (A&CM) Division leads the Authoritys capital sustainability and resiliency programs that comprise a $6 billion capital projects portfolio one of the largest in NY State as well as range of activities related to property modernization and strategic asset management. A&CM aims to preserve and modernize NYCHA buildings and apartments through strategic portfolio planning comprehensive design standards innovative financing and project delivery models strong partnership with NYCHA residents and other stakeholders and effective program and project management of capital investments. The Division also positions NYCHAs housing portfolio for the future by piloting and scalingup sustainable and resilient technologies and practices improving residents quality of life while enhancing building performance. The work culture of the Division is strongly customer service oriented collaborative and deliveryfocused.

A&CMs Strategic Services comprises five diverse teams who provide key business services and drive operational excellence across A&CM. Core functions of Strategic Services include: leading capital planning and financial administration including cost estimating for capital projects; supporting business departments to apply bestpractice project management and project controls frameworks; enabling strategic vendor and contract management services; providing business intelligence services across the division to ensure datadriven management and decisionmaking; and supporting business operations through human resources management and logistics administration.

Within Strategic Services the Project & Operational Excellence (P&OE) team has three primary objectives: (i) support business departments to apply bestpractice project management and project controls frameworks to capital projects (ii) input to the planning and execution of related Divisionwide policies and practices and (iii) design and support implementation of business process improvement initiatives through A&CMs construction project management information system (PMIS) which the P&OE team is responsible for directly managing and supporting use of.

P&OE is seeking to hire a Deputy Director to support the Head of the team in further develop and build outing the teams capabilities and activities in the areas of capital projects schedule cost quality safety and risk management and controls as well as analytical problemsolving and process design / enhancement. This includes leading efforts to enhance key technology systems utilized across A&CM for construction project management and coordinating with NYCHAs central IT function to ensure the divisions technology needs in this area are met.

Reporting to the Head of Project & Operational Excellence the Deputy Director of P&OE should have experience with largescale construction programs and projects preferably similar to those undertaken by NYCHA to renovate residential or commercial real estate properties and specifically experience with implementing project controls frameworks across a large portfolio of such projects. The ideal candidate will have a keen eye for good process design and optimization and experience with leading methodologies such as lean and Six Sigma. The Deputy Director should be able to effectively engage and communicate with business functions and provide strategic guidance and support on management and control issues at project program and portfolio levels.

Key daytoday responsibilities include:

Lead or participate in developing and implementing policies procedures and approaches to be applied across the Division.
Identify prioritize and oversee implementation of improvements to construction management workflows and configuration and optimization of supporting software platforms (e.g. eBuilder) and tools.
Hold regular meetings with project and program teams to support effective project management verify schedule cost and risk management processes implemented by project management teams strictly adhere to A&CM policies.
Oversee and manage project controls analysts involved in executing the teams responsibilities in particular schedule budget/cost and risk management analysis controls coordination and support to project teams.
Review and analyze quality assurance reports for trends and root causes and ensure timely responses and remediation measures are effectively undertaken.
Escalate project controlsrelated issues (e.g. unresolved baseline delays potential cost overruns recurring data inaccuracies unmitigated risks or policy noncompliance) to the Head of Project & Operational Excellence to ensure timely resolution policy reinforcement and/or strategic decisionmaking.
Provide training and feedback to project controls analysts as well as project management staff.

NOTE: Due to the existence of a civil service list candidates must have permanent civil service status in the title of Administrative Project Manager to be considered.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55a Program. For detailed information regarding the 55a Program click on the link below:



Additional Information

1.INTERAGENCY TRANSFERS INTO NYCHA OF THOSE PERMANENT IN TITLE ARE NOT PERMITTED IN THE FACE OF AN ACTIVE AND VIABLE NYCHA PROMOTION LIST OR PREFERRED LIST FOR THE SAME TITLE.
2.Candidates with permanent civil service status in the title of Administrative Construction Project Manager will also be considered.
3.Employees serving in the title of or who meet the qualification requirements for Deputy Director of Construction will also be considered.
4.NYCHA employees applying for transfer promotional title or level change opportunities must have served a period of one year at current location and in current title and level (if applicable).
5.NYCHA residents are encouraged to apply.
6.NYCHA provides benefits that include a choice of medical coverage plans deferred compensation plans and a defined pension benefit plan as a member of the New York City Employees Retirement System (NYCERS).

Please read this posting carefully to make certain you meet the minimum qualification requirements before applying to this position.

ADMINISTRATIVE PROJECT MANAGER 83008

Qualifications :

1. A baccalaureate degree from an accredited college in engineering engineering technology architecture landscape architecture architectural technology construction construction management construction technology sustainable design urban planning urban studies city planning transportation planning business administration or public administration and five years of fulltime satisfactory experience in the planning administering or expediting of engineering design and/or construction or coordinating a very large engineering project two years of which must have been in an administrative managerial executive or supervisory capacity; or
2. A four year high school diploma or its educational equivalent and nine years of experience as described in 1 above; two years of which must have been in an administrative managerial executive or supervisory capacity; or
3. Education and/or experience equivalent to 1 or 2 above. One year of experience credit will be given for: (a) each 30 semester credits of college or university education leading to a bachelors degree from an accredited college or university in engineering engineering technology architecture landscape architecture architectural technology construction construction management construction technology sustainable design urban planning urban studies city planning transportation planning business administration or public administration; (b) An accredited Masters degree in one of the disciplines described in 1 above; (c) a Juris Doctor degree or (d) a valid New York State license as a Professional Engineer Registered Architect or Landscape Architect. However all candidates must have the two years of the administrative managerial executive or supervisory experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime