Network Specialist
Network Specialist
Posted on :
15-02-2025
Employer Active
1 Vacancy
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Job Description
Job ID:64024
Network Specialist
Client: State of Tennessee DHS
Duration: 9 Months
Location: Nashville TN ( Remote)
- We are looking for support to assist with ServiceDesk operations. As the modernization effort continues to grow it is very important to have sufficient resources in place to support that growth.
- IT Help Desk Technician responsibilities include serving as the first point of contact for customers seeking technical assistance over the phone or email and performing remote troubleshooting through diagnostic techniques and pertinent questions.
- Customer Support for DHS Applications
- Following up with customers to ensure full resolution of issues
- Installing or changing software to fix issues
- Remotely accessing software to resolve issues
- Diagnosing problems
- Reset AD and mainframe passwords and unlock accounts
Employment Type
Full Time
Key Skills
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