Quality Improvement Consultant - Quality Management

Reporting to the Director Quality and Practice the Quality Improvement and Patient Safety Consultant has a keen interest and demonstrated experience in leading and facilitating processes related to quality improvement patient safety and critical incident management. This role will be responsible for supporting corporate initiatives and working with the organizational leadership and staff to create policies and procedures that ensure good quality care and minimizes patient harm. Specifically key functions of this role include the analysis of patient safety incident data and patient care trends.

The Quality Improvement and Patient Safety Consultant collaborates with key stakeholders to implement solutions for identified improvement opportunities map out new processes test changes for improvement; analyze interpret and disseminate data as it relates to clinical practice patient safety and quality. In addition this position will be the support of the critical incident management process. This includes assisting clinical leaders with the identification and management of critical incidents assisting with the investigation of these incidents coordinating leading and facilitating reviews of critical incidents helping clinical leaders with the documentation associated with these incidents and coordinating processes to share learnings from incident reviews with other members of the organization (for example other clinical units professional practice quality improvement teams emergency preparedness management etc.).

The successful candidate will actively maintain various systems and online applications that assist incident management activities (for example: the incident reporting system the repository of critical and noncritical incidents). The ideal candidate will have excellent interpersonal and communication skills strong relationshipbuilding facilitation and negotiation skills and have an astute ability to prioritize and complete multiple projects simultaneously. The Quality Improvement and Patient Safety Consultant contributes to the leadership of the clinical practice and quality program in supporting a corporate continuous performance improvement and critical incident mitigation culture resulting in enhanced quality care patient safety and a positive patient experience.

Accountabilities:

• Investigate and analyze actual and potential patient safety events
• Coordination of formal review and follow up of critical patient safety events
• Develop reports on trends for patient safety data analysis and statistics
• Education for staff and dissemination on learnings for critical incidents
• Resource to clinical programs on areas of critical incident identification assessment and mitigation
• Daily monitoring of the incident reporting system(s) as well as compile and complete administrative reports
• Attendance at various quality and safetybased committees on an as needed basis

Qualifications :

• Undergraduate Degree in related field (business administration health care administration health profession)
• College degree/certificate in clinical practice or risk management health care administration
• Three years work experience in clinical risk management quality improvement or related field in health care
• Critical incident management or patient safety experience within the last three years preferred
• Member of a Regulated College in Ontario preferred
• Certified Risk Management designation an asset
• Demonstrated understanding of acute care environment
• Demonstrated understanding of quality improvement patient safety methodologies
• Selfdirected and able to deal with multiple stakeholders while managing multiple priorities and workload management
• Ability to work in a team based environment
• Exceptional computer skills
• Data management and statistical experience desirable
• Proven ability to remain uptodate with health care quality assurance trends practices and legislation
• Experience in collecting analyzing interpreting data and reporting for the purposes of quality improvement or critical incident management
• Experience in managing broad (e.g. hospitalwide) improvement projects
• Must demonstrate Oslers Values of Respect Excellence Service Compassion Innovation and Collaboration

Additional Information :

Hours: Currently days Monday to Friday (subject to change in accordance with operational requirements)

Annual Salary:

Minimum: $85839.00/yearly
Maximum: $107308.50/yearly

Internal application deadline: February 28 2025

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Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process please notify Human Resources at .

While we thank all applicants only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only and not for any other purpose.