Director of Product Implementation Fraud and Risk Solutions
Director of Product Implementation Fraud and Risk Solutions
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Job Description
Visas Acceptance Risk Solutions product management team is seeking a dynamic outgoing and creative product manager to guide clients through the integration of Visas risk solutions into the clients existing fraud strategies. Experience in fraud analysis and strategy creation is key along with a passion for providing product consulting and guidance. This role interacts directly with sellers and large clients to ensure a smooth onboarding experience that goes beyond product features and into fraud management expertise. You will be responsible for meeting timesensitive client needs enhancing product consulting capabilities providing direction and innovation and ensuring client satisfaction and adoption of Visa risk solutions.
The Director Product Management will:
Client Interaction: Engage with clients to understand their business needs and provide tailored solutions. Conduct discovery sessions to gather data and insights.
Data Analysis: Perform data analysis to identify key findings and actionable insights. Present these findings to clients in a clear and concise manner.
Product Guidance: Work closely with sellers to offer product and fraud strategy guidance and ensure that client implementations are successful and meet their needs.
Performance Evaluation: Monitor and evaluate the performance of client implementations and the overall product against market needs and expectations. Provide recommendations for adjustments and improvements.
Documentation: Prepare comprehensive product documentation including implementation guides case studies and feedback reports to support clients and internal teams.
Compliance: Ensure that all solutions comply with regional data requirements and drive research in this area.
Sales Alignment: Maintain a clear understanding of the sales pipeline and collaborate with the sales team to align product features and capabilities with market opportunities.
This clientfacing position requires a balance of strong analytical skills and excellent communication abilities. The ideal candidate for this role is an energetic and quickthinking individual with a knack for strategic creativity. The Director Product will play a crucial role in ensuring that Visas risk solutions meet client needs and expectations through effective product execution and continuous improvement. Their outgoing personality and clever problemsolving abilities provide them with a strong ability to provide guidance and advocate for effective product implementations.
Additional Notes: This role involves a deep understanding of fraud strategy and analysis and how those apply to client success.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications :
Basic Qualifications:
- 10 or more years of work experience with a Bachelors Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
Preferred Qualifications:
- 12 or more years of work experience with a Bachelors Degree or 810 years of experience with an Advanced Degree (e.g. Masters MBA JD MD) or 6 years of work experience with a PhD
- 10 years experience in Product Strategy/Management or Program Management
- Experience working in or with marketing teams
- Prior experience in risk management
- Demonstrated success in driving product positioning and market growth.
- Proven ability to influence executivelevel stakeholders and drive strategic decisionmaking
- Extensive experience in conducting market research and utilizing data to drive product strategy
- Demonstrated success in networking and building strategic partnerships within the industry
- Experience in collaborating on successful marketing campaigns and utilizing various marketing mechanisms
- Track record of engaging with industry analysts
- Experience in user engagement and leveraging user feedback for strategic opportunities
- Significant risk industry or domain expertise
- Lay understanding of artificial intelligence machine learning or statistical models
- 7 years experience in Product Strategy/Management Fraud Management or Strategy or Program Management
- Excellent communication skills both verbal and written
- Creative and clever thinker with a sense of humor
- Strong networking skills with the ability to make new connections and maintain partnerships
- Experience in presenting complex information to various audiences
- Ability to adapt in a fastpaced and changing environment
- Capable of quickly comprehending complex concepts and translating into simple summaries
- Polished professional presence with the ability to interact comfortably at the executive level
- Bias for action and able to move quickly
- Adaptable to changing conditions
- Direct handson experience with development deployment or configuration of products or programs to meet objectives (riskrelated preferred but not required)
- Able to translate product strategy into execution
Additional Information :
Work Hours: Varies upon the needs of the department.
Travel Requirements: This position requires travel 510% of the time.
Mental/Physical Requirements: This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is USD 160600 to USD 232900 per year which may include potential sales incentive payments (if applicable). Salary may vary depending on jobrelated factors which may include knowledge skills experience and location. In addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
