OrangePeople is more than a consulting firma peoplefirst hightouch organization committed to delivering transformative technology solutions with integrity and passion. We are seeking a Sr. Network Engineer for a global automaker. The Sr. Network Engineer will need to manage all aspects of the network operations including vendors and partners to achieve goals on network operation services with an enthusiastic willingness to contribute. Must have rich experience managing enterprise networks architecture design implementation migration and operation management which may involve the following technologies: LAN WAN Wireless Network Security Audio Visual Voice systems Server/Storage/Backup systems etc.
This position will provide leadership guidance and direction to leads network operation support staff members be the escalation point for customer inquiries and provide highquality customer support.
Responsibilities:
- Serve as an escalation point to resolve network operation issues and coordinate resolution of highimpact issues.
- Take over network operation support fully from the network implementation team after the cutover/change of the new network environment.
- Responsible for providing excellent network operation services to customers and achieving the organizations goals.
- Review service level reports to identify service exceptions failures gaps and trends and recommend medium to longterm solutions.
- Have the authority to make quick decisions to resolve customer issues and work with various teams to identify issues and implement measures from a network service delivery perspective.
- Create trouble reports and route cause analysis in the event of major outages.
- Leads defined and regular reporting sessions to meet performance targets.
- Responsible for providing a reporting support platform for services that enhance customer operations.
- Keep management informed of project progress and problems particularly as needed to change in schedule resources and scopes.
- Maintain a positive working environment. Maintain and encourage high ethical and moral standards among the team members.
- Works closely with the users and technology workstreams to identify requirements.
- Prepares cost estimates for staff resources vendors consultants hardware and service costs (i.e. WAN Internet voice circuits etc.)
- Manage issues risks change controls and status reporting.
- Communicates project status regularly to the management and project stakeholders.
- Provide decision support for project sponsors decisionmakers and stakeholders involved in network operation management.
Requirements:
Minimum Qualifications and Competencies:
- 7 years of handson work within largescale enterprise networking environments.
- Fundamentals of Networking and demonstrated experience supporting largescale enterprise network environments.
- Good level of understanding of TCP/IP routing and switching along with network design best practices (CCNP Level).
- Good level understanding of dynamic routing (OSPF EIGRP BGP etc.) Network Security (Firewall NAC etc.) Switching topologies on both Wired/Wireless networks and Cloud/Virtual networking. (CCNP Level)
- Ability to interface with business areas and effectively translate business needs into technologybased business solutions.
- Strong customer service orientation.
- Having a strong passion for improving technical/nontechnical knowledge/skills to fulfill customers expectations.
- Strong leadership coaching and behavioral reinforcement.
- Strong organization and analytic skills.
- Excellent problemsolving skills.
- Strong collaboration and relationship management skills.
- Excellent Microsoft Office skills including products and webbased business applications.
Benefits:
- 401(k).
- Dental Insurance.
- Health insurance.
- Vision insurance.
- We are an equalopportunity employer and value diversity equality inclusion and respect for people.
- The salary will be determined based on several factors including but not limited to location relevant education qualifications experience technical skills and business needs.
Additional Responsibilities:
- Participate in OrangePeople monthly team meetings and participate in teambuilding efforts.
- Contribute to OrangePeople technical discussions peer reviews etc.
- Contribute content and collaborate via the OPWiki/Knowledge Base.
- Provide status reports to OP Account Management as requested.
About us:
OrangePeople is an Enterprise Architecture and Project Management solutions company. Our most valuable asset is our people: dynamic creative thinkers who are passionate about doing quality work. As a member of the OrangePeople team you will have access to industryleading consulting practices strategies & and technologies innovative training & and education. An ideal Orange Person is a technology leader with a proven track record of technical achievements and a strong process/methodology orientation.