Endpoint Management Consultant 1 FTE
Endpoint Management Consultant 1 FTE
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
3years
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Consultant Endpoint Management
The impact you will have:
Softchoice is reimagining the role we play in our customers lives and we are seeking great people to strengthen our customer centric culture.
In the rapidly changing IT environment full of complex challenges for customers our role is to ensure their experience with Softchoice is engaging effortless and valuable.
As a Consultant on the Endpoint Management team within the Professional Services organization you will have the opportunity to help lead the service delivery functions related to the setup configuration and administration of Microsoft and Apple endpoints (mobile and desktop) for our valued enterprise and public sector clients.
What you ll do:
You will support the team on endpoint management projects which would include upgrades installations configurations migrations security enhancement administration policy development and user training. This will require a technical understanding of Microsoft System Center Configuration Manager (SCCM) Microsoft Intune and Apple Device Support and Management.
You will work closely with coworkers (internally) endusers (externally) and vendor representatives (Microsoft and Apple) on the installation configuration and troubleshooting of endpoint management environments in accordance with contract SLAs
You will help to provide technical guidance and direction to Technicians on the team in efforts to enhance and develop their expertise experience and skill set
You will have a hunger for learning and take advantage of the opportunities to pursue relevant certifications and training in endpoint management technologies from Microsoft and Apple.
You will be a role model for our values of personal growth customer passion taking care of others & owning the end result.
You will have the opportunity to work in a highly visible customerfacing role.
You will have the chance to use your technology expertise supporting a detailed actionable Statement of Work with our architects engineers and project managers.
You will do this by staying on top of new trends and technology updates
You will also continually finetune your delivery adoption and problemsolving skills along the way
What you ll bring to the table:
A curious mindset willing to ask the right questions to provide customers with the best possible solution
A problem solver with the capability to uncover & address the root cause of an issue
A proactive work ethic that puts responsiveness to customers first
- Passion for building strong relationships with customers and driving great CX
Computer Science / Information Technology degree or diploma. Equivalent industry experience is a plus
Minimum of one year s experience in a technical role (Technician) in a professional services capacity or 3 years of related industry experience.
Training and / or certificates to include; Azure and Active Directory Fundamentals Microsoft SCCM (System Center Configuration Manager) Windows 11 upgrades and iOS / macOS system experience for device management
Azure and Active Directory Fundamentals, Microsoft SCCM (System Center Configuration Manager), Windows 11 upgrades, and iOS / macOS system experience for device management
Employment Type
Full Time
