drjobs Agent - Telesales

Agent - Telesales

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1 Vacancy
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Job Location drjobs

Bengaluru - India

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Key Responsibilities:

  • Strategic HR Partnership
  • Talent Acquisition & Retention
  • Employee Relations & Engagement
  • Performance Management
  • Training & Development
  • Compensation & Benefits Advisory
  • Diversity Equity & Inclusion (DEI)
  • Compliance & Risk Management
  • HR Analytics & Reporting

Requirements:

  •  Education: Masters/Bachelors degree in Human Resources Business Administration Psychology or a related field.
  • Experience: 5 years of HR experience with at least 2 years in a business partner role; experience supporting customer support/customer service/contact centre teams is Preferable.
  • Knowledge & Skills:
  1. Strong knowledge of HR best practices.
  2. Proven ability to resolve complex employee relations issues in customer focused environments.
  3. Excellent interpersonal and communication skills with a customeroriented approach.
  4. Analytical skills with experience in HR data analysis and reporting.
  • Personal Attributes:
  1. Empathy and cultural sensitivity especially within customerfacing team dynamics.
  2. Strategic thinker with the ability to influence and partner with leadership.
  3. Proactive problemsolver.

Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

About Company

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