A Luxury Fashion Brand is Hiring a Flagship Store Manager in Hong Kong and overseeing a team size of 100 Pax.
Job Responsibilities
Drive Business and Deliver Results
- Utilize strategic approaches to develop monitor and improve measurable metrics that drive business growth to achieve financial targets.
- Lead by example to supervise client development build and maintain strong client relationships and actively generate robust performance through outreach services and the customer business created by sales personnel.
- Develop business promotion plans to foster existing clients or attract new clients.
- Create and oversee an ideal sales environment providing continuous guidance in sales product and customer training to ensure the highest level of customer service and sales.
- Leverage networks to maximize sales customer traffic floor coverage and client engagement.
- Actively acquire product purchasing and allocation information related to client preferences and potential business.
- Analyze interpret and strategically use data (internal measurements and external trends) to identify key issues and maximize business development; this includes reporting key information and informing company partners.
- Flexibly manage the business by adjusting direction and continually improving based on key metrics and lessons learned.
Leadership and Personnel Management
- Lead by example demonstrating the companys core values through behavior and conduct.
- Align the team with the companys overall vision and strategy to maximize business development.
- Set clear goals and expectations demanding high standards of performance from employees.
- Manage the performance and development of the entire team.
- Create and execute effective communication strategies for the store (both teambased and oneonone) to ensure team members are engaged and informed.
- Maintain a steadfast commitment to selfdevelopment and growth.
Create Consumer Experience
- Lead by example to create an environment and team capable of consistently delivering diverse consumer experiences.
- Provide ongoing training and guidance to create build and manage an efficient sales environment.
- Offer diverse consumer experiences in the boutique providing personalized services based on client preferences and developing and maintaining productive client relationships.
- Ensure visual merchandising and maintenance standards are consistently met.
Operational Excellence
- Understand the importance of all store operations and ensure they run efficiently.
- Consistently adhere to all operational procedures and guidelines.
- Be proficient or skilled in all core systems and technologies including but not limited to POS client manuals iPads Microsoft Excel and Word.
- Comply with all loss prevention and operational policies and procedures to protect company assets.
- Manage all inventory dynamics handling markdowns transfers RTV and consolidations damages and repairs receiving customer deliveries POS transactions etc. correctly and promptly.
Education and Work Experience Requirements
- Bachelors degree (preferably in Business or Fashionrelated fields).
- Over 5 years of experience as a store manager in a luxury or servicerelated work environment.
- Proven track record of successful work experience.
Remote Work :
No