Guest Relations Agent Jobs in Usa

DescriptionPOSITION SUMMARYAnswer record log and process all guest calls requests questions or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls screening calls do not disturb call forwarding conference calls TDD relay calls and non-registered guest calls. Adv...

DescriptionOrganization DescriptionDeveloped in partnership with jeweler and luxury products designer Bulgari our select Bulgari Hotels & Resorts are located in major cosmopolitan cities and luxury resort destinations. Join our team and help deliver the excitement timeless glamour and heritage of th...

DescriptionJOB SUMMARYAreas of responsibility include Restaurants/Bars and Room Service if applicable. Supervises daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually impr...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

DescriptionJOB SUMMARYResponsible for bar/lounge daily shift operations and supervision of staff. Position assists with promoting the lounge menu planning maintains standards assists servers on the floor during peak periods and manages property liquor inventories and controls. Strives to ensure gues...

A Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout their stay at the hotel pr...

EOE/AA/Disabled/VeteransA Guest Service Agentis responsible for transferring and storing guest luggage and responding to guest requests in the hotels continuing effort to deliver outstanding guest service and financial profitability. Also a key point of contact for Guest and VIP Guests throughout th...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

EOE/AA/Disabled/VeteransWhat are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previou...

What are we looking forAn Assistant Food and Beverage Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Previous Food and Beverage Mana...

DescriptionJOB SUMMARYSupports all property operations ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.CANDIDATE PROFILEEducation and Experience High sc...

DescriptionJOB SUMMARYEntry level management position that is responsible for leading and assisting with the successful completion of daily shift requirements. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and...

DescriptionPOSITION SUMMARYPrepare coffee breaks carts and stations with appropriate food and beverage as stated in Banquet Event Order. Prepare tables actions stations buffets service carts dessert table/carts and cordial carts. Setup meal and reception buffets taste panels individual event functio...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

What are we looking forA Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Hospitality: We are passionate about delivering...

With thousands of hotels in over 100 countries and territories Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience we offer the millions oftravellerswho stay with us every year a welcome they will never addition to our flagship bran...

EOE/AA/Disabled/VeteransWhat are we looking forA Reservations Manager serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitudebehaviours skills and values that follow: Hospitality: We are pass...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYSupply guests with directions and information regarding property amenities services and hours of operation and local areas of interest and activities. Contact appropriate individual or department (e.g. Bellperson Front Desk Housekeeping Engineering Security/Loss Prevention...