International Logistics Distribution Specialist

Our Company

Technogym inspires70million daily usersto train using ourinnovative & engaging solutions for fitness sport and health. By promoting theHealthness lifestyleof exercise a balanced diet and a positive mental approach AI Tracking & Longevity Technogym has rapidly grown into a success story of over 2800 employees at 16 branches expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

If you are a collaborative professional with strong relationship skills and an international approach eager to invest your energy in building dreams you have the IMBESTIO to join Technogym! You will naturally fit our culture if you work out and live a healthy lifestyle are proactive determined and digitally savvy. Move with us for a better world!

Your Role

We are looking for anInternational Logistics Distribution Specialistto join our HQ Team at Technogym Village (Cesena Italy). You shall have a positive and proactive mindset as you will play a crucial role in the premium customer journey executing order to cash processes in an accurate and timely manner and supporting the customer and sales teams in ensuring a seamless and well-communicated process flow.

The role offers variety empowering the team member to take ownership of the customer and relative processes from order to cash of delivery management. We support a diverse range of customers and each Customer Service Specialist works with assigned customer segments and territories building close relationships with customers the sales team and Service Centres.

Your Impact

• Guarantee precise and timely order processing from quote confirmation to billing
• Guarantee to the customer a Premium Customer Experience managing the customer touchpoints
• Frictionless delivery planning and management through the logistic portal: delivery date management D&I job assignment & activity closing
• Free stock optimization and managing of Purchase Orders to HQ when required assuring the correct stock movement management
• Assure accurate management of order portfolio (backlog) avoiding expired backlog and proactively liaising with Sales to foresee backlog slippage
• Constantly update IT systems with all relevant information collected during customer service activities
• Assure the proper management of Technogym Care Activities providing adequate feedback to customers inquiries
• Manage a post-delivery survey in order to assess customers satisfaction proactively acting to solve any issue with the customer

About You

We are looking for a passionate enthusiastic and proactive candidate down-to-earth and ethical with a high level of attention to detail and accuracy and strong time and workload management skills.

What you should bring:

• Bachelors or masters degree in foreign Languages Economics International Relations or similar fields
• 2-5 years experience in Customer Service or Logistics areas
• Fluent in English (minimum level C1 CEFR) fluency in another language besides Italian is considered a plus
• Customer Caring and Customer Orientation
• Knowledge of SAP advance SD module use (preferred)
• Service business expertise
• Project Management
• Financial Skills and Cost Management
• Negotiation and solid communication skills
• Advanced Analytical Skills
• Advanced MS Office pack use especially advanced Excel use

Compensation Data

We believe great work deserves great recognition. For this role we offer an annual gross salary (RAL) between 35000 and 45000 based on your level of experience technical skills and scope of responsibilities in accordance with the applicable National Collective Labour Agreement (CCNL Metalmeccanici). On top of that joining Technogym means being part of a culture where your growth wellbeing and impact truly matter.

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer in compliance with Italian Legislative Decree no. 198/2006 (Code of Equal Opportunities) and Law no. 162/2021 on gender equality certification. Discover your potential with a career at Technogym where work means loving what you do taking on challenges learning from others sharing a vision and making it come true!