IT Systems & Security Engineer

We are seeking an experienced IT Systems & Security Engineer to join our organisation in Dublin this permanent position you will be responsible for designing implementing and maintaining secure IT infrastructure whilst ensuring the protection of our systems and data against evolving security threats. The successful candidate will combine technical expertise with a detail-oriented approach to safeguard our organisations digital assets and support our business objectives.

Key Responsibilities

Provide 1st 2nd and 3rd line IT support across the organisation
Own and support ERP systems and WFM tools (e.g. Timegate payroll systems)
Troubleshoot complex technical issues across infrastructure applications and networks
Manage and maintain servers endpoints and cloud services (Microsoft 365 Azure)
Ensure all incidents and changes are logged and tracked in ServiceNow
Act as escalation point for technical issues and support the IT team
Work closely with business stakeholders (HR Finance Operations) on system improvements

Cyber Security & Compliance

Support implementation and maintenance of security controls
Participate in ISO 27001 / ISMS activities audits and risk assessments
Monitor vulnerabilities and support remediation activities
Ensure adherence to data protection access control and security policies
Assist in incident response and security investigations

Network & Infrastructure

Support network infrastructure (LAN/WAN firewalls VPN)
Assist with network troubleshooting performance monitoring and upgrades
Work with vendors and service providers on connectivity and infrastructure issues
Support disaster recovery and backup solutions

Data & Reporting

Analyse system and operational data to identify trends and issues
Support reporting requirements across departments
Assist in improving data quality and system usage

Governance & Process

Ensure all work follows IT policies procedures and compliance requirements
Maintain accurate documentation of systems processes and configurations
Support continuous improvement of IT services and processes

Key Skills & Experience

Strong experience in IT support (1st3rd line)
Experience with ERP and WFM systems
Knowledge of Microsoft 365 Azure and endpoint management
Understanding of networking (firewalls VPN switching)
Strong understanding of cyber security principles and controls
Experience with ITSM tools (ServiceNow desirable)
Excellent troubleshooting and problem-solving skills
Strong communication and stakeholder management

Qualifications :

• Degree in IT Computer Science or related discipline (or equivalent professional experience)
• Minimum 3 years experience in IT support across multiple service levels (1st 2nd and 3rd line)
• Demonstrated experience with ERP and Workforce Management systems
• Strong knowledge of Microsoft 365 Azure and endpoint management platforms -
• Professional certifications such as Microsoft Certified Associate ITIL Foundation or CompTIA Security desirable
• ISO 27001 awareness or hands-on experience with Information Security Management Systems (ISMS)
• Proven experience with ServiceNow or similar ITSM ticketing systems -
• Experience with network infrastructure management (firewalls VPN switching)
• Familiarity with incident response procedures and security investigations
•  Experience in data analysis and reporting for IT operations
• Full Clean Driving Licence
• Excellent customer service and communication skills 

Additional Information :

At Securitas we believe in rewarding our people for their hard work. We offer a range of great benefits designed to support our people and their families.

These comprehensive benefits include discounted health care scheme company pension bike to work scheme access to hundreds of discounts from well-known brands and retailers access to hundreds of high-quality online education courses from some of the worlds leading learning institutions ways to save for the future and other resources to improve health and well-being.

Benefits:

• Substantial Maternity Leave top up payment
• 24 hour EAP (Employee Assistance Programme) free confidential counselling and advice supporting our employees in a number of areas.                   
• Employer Contribution Pension Scheme from the day you join the Company
• Progression training and development opportunities
• Christmas Savings Scheme
• Discounted Private Healthcare Scheme (Cash back on everyday medical costs such as dental check-ups optical GP and Emergency Department visits.)
• Internal recognition schemes
• Bicycle to work scheme from the day you join the Company (Save up to 52% on a bike and accessories)
• Employee Refer a friend incentives
• Life Assurance equal to one years basic pay as per Employment Regulation Order (ERO)
• Company Sick Pay Scheme

Securitas is an equal opportunities Employer

P.S.A. Licence Number : 00352

Website:  jobs:  at Securitas:  Integrity Line:  Work :

No

Employment Type :

Full-time