EMEA Cabling Quality Mgr, Global Cabling Quality

AWS Infrastructure Services is seeking an exceptional Quality Assurance Cabling Manager to lead a data center quality team in our Global Network Delivery organization. As a key leader in our infrastructure team you will drive best-in-class cabling quality across AWS global data centers helping us maintain our position as the worlds most efficient and cost-effective cloud infrastructure provider.

In this role you will lead a team of Cabling Quality Assurance (QA) Program Managers and Technicians establishing and maintaining the highest quality standards for our data center network deployments. Your team will be instrumental in ensuring that all design build scaling and hardware installations meet AWSs rigorous quality guidelines ultimately enabling seamless cloud services for our customers worldwide.

Infrastructure Services (AIS)
AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Theres nothing we cant achieve in the cloud.

Key job responsibilities
Lead and develop a diverse team of both technical and non-technical Network Cabling Quality Assurance Program Managers and Technicians
Establish and oversee comprehensive quality control systems including inspection mechanisms development of Standard Operating Procedures (SOPs) and performance measurements
Partner with network design teams construction managers deployment personnel and vendors to develop and enforce installation standards
Manage end-to-end quality metrics risk management and preventative measures
Drive continuous improvement through data-driven process optimization and programmatic focus
Facilitate the adoption of quality assurance checklists and develop programs focused on remediation strategies
Serve as the primary quality assurance subject matter expert for cabling and hardware installations
This position requires 25% travel within the region to AWS Data Centers for project reviews and onsite coordination

A day in the life
Your typical day will involve collaborating across multiple disciplines and time zones. Youll start by reviewing quality metrics from previous days inspections and checklist findings and address any immediate concerns with your team. Throughout the day youll conduct one-on-one meetings with team members participate in cross-functional planning sessions analyze trend data drive root cause analysis and identify improvement opportunities for our programs.

Youll work directly with Cabling Quality Assurance team members as well as Design Construction Deployment managers and vendors to refine structured cabling and installation standards. You will visit data centers to ensure compliance facilitate partner team training and gather insights for continuous improvement. You will find yourself leading technical whiteboard sessions to resolve implementation challenges and presenting quality metrics to senior leadership.

About the team
As part of AWS Infrastructure our organization prepares plans and builds the data centers that comprise the AWS cloud. This team drives continuous improvement of AWS Data Centers to provide more efficient and reliable infrastructure to customers.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home AWS

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fuelled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

- Experience in people management and team development
- Experience in engineering work managing large-scale services
- Experience maintaining SLAs through the implementation of proactive issue detection and reporting
- Experience operating a mission-critical team or product
- High school or equivalent

- Bachelors degree in Electrical Engineering Mechanical Engineering or a related field
- Knowledge of the electrical and mechanical systems involved in critical data center operations including systems such as feeders transformers generators switchgear UPS systems ATS units PDU units chillers pumps air handling units and CRAC units
- Experience in a management position with 5 or more direct reports
- Experience working in data centers with an emphasis on building and equipment operation
- Familiarity with ISO9001 ISO11801 TIA568C TIA942 and/or ANSI/BICSI 002-2014

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( to know more about how we collect use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.