Quality Analyst Jobs in Mumbai Suburban

Key Responsibilities: Monitor and evaluate calls emails and back-office processes as per quality standards Share actionable feedback with employees to improve performance Identify gaps in quality and recommend process improvements Create and deliver soft skill and process related training and re...

The Quality Analyst Risk and Controls is an individual contributor role responsible for first line of defense risk governance and ongoing supervision of business controls. This includes risk and control self-assessments identification and evaluation of control effectiveness identifying control failu...