Knowledge Base Jobs in Thane

DescriptionThe RoleWorking in a BAU service team dealing with service tickets and incidents concerning Microsoft Exchange.User and shared mailbox management managing static and dynamic M365 groups and distributions lists.Maintaining Exchange Online and limited Exchange On-Prem servers.Directly colla...

DescriptionService Desk L1 analyst role being the first line of support is to provide a single point of contact for end-users and is responsible for managing customer queries and performing simple troubleshooting. Service Desk L1 are the interface between the customer and other tiers of IT support f...