Chat Support Manager Jobs in Chennai

Location:Chennai Tamil Nadu IndiaJob ID: R0117349Date Posted:Company Name:HITACHI ENERGY TECHNOLOGY SERVICES PRIVATE LIMITEDProfession (Job Category):Human ResourcesJob Schedule:Full timeRemote:NoJob Description:The opportunity:Implementing Learning & Development strategy to ensure that skills and k...

Job descriptionRoles & responsibilitiesHandle customer queries primarily via web chat.Educate current customers and potential customers on products and services.Should be willing to handle customer escalations and calls when need persists.Achieve the KPIS and objectives in the cadence set by the tea...

Job DescriptionResponsible for managing the implementation of TOS new versions upgrades and standardizations to terminalsResponsible for designing solutions using TOS to best meet terminal operational process needs.Responsible for managing issues and risks that arise from implementationResponsible f...