Subject Matter ExpertOTC
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Job Summary
Discover your impact with KUKA Group
KUKA Group offers an enormous spectrum of possibilities to advance your career live your passions and unlock your potential. Were one of the worlds leading automation specialists offering global opportunities in areas such as robotics automation logistics software solutions and electronics. If youre a go-getter a visionary with bold ambitions and believer in collaboration and mutual respect then youre poised for success here at KUKA Group.
Make an impact
- Drive continuous improvement initiatives across the Order-to-Cash (OTC) process landscape supporting the implementation of approved process system and automation enhancements.
- Act as the Subject Matter Expert for OTC processes providing guidance and operational support to team members and key stakeholders on complex process-related matters.
- Manage and monitor the OTC improvement automation and system development portfolio ensuring progress tracking and regular communication with management.
- Identify and promote opportunities for process optimization through standardization digitalization automation and best practice sharing.
- Support daily operations by analyzing and resolving complex operational issues while ensuring compliance with service level agreements policies procedures and internal controls.
- Maintain and continuously improve process documentation support audit activities and ensure adherence to governance and control requirements.
- Lead knowledge-sharing activities deliver ongoing training for OTC team members and actively participate in the onboarding and foundational training of new joiners.
- Collaborate cross-functionally to strengthen stakeholder relationships support performance monitoring and reporting activities and foster a customer-focused results-driven working environment.
- Work closely with the OTC Global Process Owner and OTC Manager on ongoing projects and tasks.
What you need to succeed
- Bachelors degree (or equivalent) and/or 3-5 years of relevant experience in Order to Cash
- Strong knowledge of end-to-end OTC processes and related financial operations
- Strong communication skills in English (Additional European language(s) are considered as advantage)
- Solid experience with SAP (other ERP systems are considered as advantage)
- Proven track record in process improvement automation or operational excellence initiatives.
- Strong analytical and problem-solving skills with the ability to identify root causes take ownership and drive corrective actions
- Proactive mindset with a continuous improvement focus and a commitment to delivering results
- Excellent communication and stakeholder management skills in an international environment
- willingness to learn and invest in your own development supported by KUKA.
DEI (Diversity Equity and Inclusion) statement
Our core belief is in treating each other with kindness an open mind and mutual respect creating an environment where everyone feels empowered to bring their authentic selves to work.
KUKA Group is a company committed to equal opportunities. We manage every application with meticulous care and consideration - with a decision-making process that pays no heed to your origin educational background age gender sexual orientation or your religious or political beliefs. If you join KUKA Group you will have ample opportunities to share what motivates you and what defines your individuality.
Join the journey!
If you think a career with KUKA Group could be what you are looking for wed love to hear from you. Were looking forward to receiving your application!
About Company
KUKA is one of the world’s leading suppliers of intelligent robotics, plant and systems engineering and is driving digitization in industry.
