Product Manager Financial Services

About EveryPay

EveryPay is the digital financial infrastructure powering payments across the Skroutz Group ecosystem and beyond.

We build and operate payment products that enable consumers to pay seamlessly and merchants to accept manage and reconcile payments with confidence. Our platform connects merchants marketplaces and consumers with global card schemes local payment rails and modern digital payment methods.

We work at the intersection of technology payments and regulated financial services. Our products support eCommerce POS marketplace and omnichannel payment journeys helping businesses process payments securely reliably and at scale.

At EveryPay we do more than process transactions. We design payment experiences APIs internal tools and compliance-ready flows that support real business needs: a consumer completing checkout a merchant receiving funds an operations team resolving an issue or a product team adapting to new scheme and regulatory requirements.

The Role

We are looking for a Product Manager / Product Owner Card Payments & Scheme Management to support the development and day-to-day management of EveryPays card payment capabilities with a focus on acquiring issuing and card scheme-related requirements.

This is a hands-on product role for someone who wants to work close to the core of the payments lifecycle: authorization refunds chargebacks settlement-related processes scheme mandates operational tooling reporting and integration improvements.

You will work closely with Product Engineering Risk Compliance Operations and Commercial teams to translate business needs scheme requirements regulatory obligations and operational feedback into clear product requirements and delivery priorities.

The role is focused on helping EveryPay improve the quality reliability compliance and scalability of its acquiring and issuing-related payment products. You will support the implementation of scheme requirements improve internal processes contribute to product documentation and help ensure that payment flows are well understood properly specified and effectively delivered.

This is not a purely administrative role and it is not just about managing tickets. You will be expected to understand how product decisions affect merchants consumers internal teams compliance obligations and the overall payment experience.

What You Will Work On

You will support product initiatives related to card payments acquiring issuing and scheme management.

Key areas include:

• Card payment flows across eCommerce POS marketplace and omnichannel environments.
• Card-not-present and card-present acquiring flows.
• Issuing-related capabilities controls and operational requirements.
• Authorization lifecycle payment acceptance declines refunds chargebacks and settlement-related processes.
• Visa Mastercard AMEX and local payment scheme requirements.
• Scheme mandates regulatory changes and compliance-driven product updates.
• Internal tools used by Operations Risk Compliance Support and Commercial teams.
• Reporting monitoring reconciliation and operational visibility.
• APIs integrations and payment flow improvements.
• Product documentation process flows user stories and acceptance criteria.

Key Responsibilities

• Manage product requirements related to acquiring issuing and card scheme operations.
• Translate Visa Mastercard AMEX local scheme regulatory and internal business requirements into clear product specifications.
• Write user stories acceptance criteria process flows business requirements and product documentation.
• Support the delivery of scheme mandates compliance changes and payment lifecycle improvements.
• Work with Engineering to define and deliver improvements to APIs internal tools payment flows reporting and operational processes.
• Collaborate with Risk Compliance Operations Support and Commercial teams to assess product impact and implementation needs.
• Help prioritize roadmap items based on business value compliance urgency operational impact customer need and technical effort.
• Support improvements in authorization performance payment success rates onboarding quality operational efficiency and issue resolution.
• Monitor payment product performance and help identify areas for improvement.
• Support internal stakeholders with clear product knowledge payment flow analysis and documentation.
• Help ensure that product changes are scalable compliant and operationally manageable.
• Balance standardization and flexibility when assessing merchant marketplace or internal business requirements.

What You Bring

• Experience in payments fintech banking acquiring issuing card schemes or regulated financial services.
• Good understanding of card payment flows including authorization clearing settlement refunds and chargebacks.
• Familiarity with card scheme requirements especially Visa Mastercard or AMEX.
• Understanding of CP and CNP payment flows across eCommerce POS or marketplace environments.
• Ability to translate business regulatory operational and technical requirements into clear product documentation.
• Experience working with Engineering Compliance Risk Operations Support or Commercial teams.
• Strong analytical and problem-solving skills.
• Structured way of working with attention to detail and ownership of follow-through.
• Ability to manage multiple priorities and communicate clearly with different stakeholders.
• Comfort working in a regulated environment where correctness controls and documentation matter.

Nice to Have

• Experience with payment gateways payment orchestration or acquiring platforms.
• Exposure to issuing card lifecycle management tokenization wallets or spend controls.
• Familiarity with SEPA DIAS or local Greek payment ecosystem requirements.
• Experience working with APIs technical documentation or integration flows.
• Experience in a payment institution EMI bank fintech marketplace or scale-up environment.
• Understanding of dispute management fraud controls reconciliation or settlement operations.

What Success Looks Like

In this role success means helping EveryPay deliver payment product improvements that are clear compliant scalable and useful for both external customers and internal teams.

Success may be measured through:

• Successful and timely implementation of scheme mandates and compliance-driven changes.
• Improved clarity and quality of product requirements and documentation.
• Reduced operational friction in refunds chargebacks reconciliation settlement or reporting processes.
• Improved payment flow reliability and authorization performance.
• Faster and clearer delivery of acquiring and issuing-related product changes.
• Better collaboration between Product Engineering Risk Compliance Operations and Commercial teams.
• Improved internal understanding of card payment flows scheme requirements and product behavior.
• Higher adoption of standardized and scalable product capabilities.

Why Join EveryPay

• Shape the core payments infrastructure of Greece
• Own a high-impact role directly tied to company growth and revenue
• Work at the intersection of technology payments and financial services
• Be part of a fast-growing ambitious team within the Skroutz ecosystem

Whats it like to work at EveryPay

• Competitive full-time salary
• Private Family Medical Plan
• Monthly meal allowance
• Learning and development programs and access to relevant resources
• A flexible hybrid model of work
• Free Skroutz Plus subscription
• Free wellness subscription
• birthday leave
• Being part of an environment that gives employees large goals autonomy and mentoring creating incredible opportunities both for you and the company!

Disclaimer:

EveryPay collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any unauthorized third parties. Please read our Recruitment Privacy Policybelow.

Recruitment Privacy Policy

The CompanyEVERYPAY PAYMENT SERVICES SINGLE MEMBER SOCIETE ANONYME(hereinafter referred to as EVERYPAY) collects CVs and personal data in order to evaluate and select suitable candidates for potential employment.

In accordance with Regulation (EU) 2016/679 on the protection of personal dataEVERYPAYprovides you with the following information regarding the collection and processing of your personal data.

1. Data Collection

The personal data we collect is voluntarily submitted toEVERYPAYby you and includes the information contained in your CV and any accompanying documents. This data may include: full name contact phone number e-mail address educational and professional background etc.

2. Purpose

The data is processed solely for the purpose of evaluating your qualifications for potential employment within EVERYPAY.

3. Legal Basis

The legal basis for processing your personal data is your consent which is provided upon submission of your CV.

4. Data Recipients and Transfers

Your personal data will only be accessed by authorized personnel of EVERYPAY involved in the recruitment process. It will not be transferred to any third party or to any country outside the European Economic Area (EEA).

5. Data Retention

In case you do not enter into an employment relationship with EVERYPAY your personal data will be deleted permanently from our records unless you have provided your consent to retain your CV for future that case your data will be securely stored for up to two (2) years from the date of our last contact. EVERYPAY ensures that only authorized personnel have access to this data and that appropriate technical and organizational measures are in place to safeguard confidentiality and integrity.

6. Your Rights

You have the right to:

Withdraw your consent at any time (without affecting the lawfulness of processing carried out before withdrawal)

Request access to your personal data

Request rectification or erasure of your data

Restrict or object to the processing of your data

Request data portability

Lodge a complaint with the Hellenic Data Protection Authority ()

To exercise these rights you can contact us here: or at the address: Averof 34A 14232 Nea Ionia Athens for the attention of: Data Protection Officer.

CONSENT FOR THE PROCESSING OF PERSONAL DATA
By submitting your CV you explicitly consent to the collection and processing of your personal data as described above. You may revoke this consent at any time by contacting us at: .

Required Experience:

IC