Service Level Jobs in Essen

Dutch Speaking Customer Service Representative Location: Remote (Greece) Salary: 1650 gross/month Relocation Support Provided About the Role Are you a Dutch speaker and looking for a remote opportunity Join an international customer support team supporting users of a global digital platform while...

We are currently recruiting for a Workforce Management Senior Real Time Analyst to join our clients team in either Barcelona Spain or Essen Germany. DUTIES AND RESPONSIBILITIES: Monitor intraday metrics (volumes productivity KPIs) to ensure staffing levels align with service level agreements.Adjust...

We are currently recruiting for an experience Workforce Management Real Time Analyst to join our clients team in Essen. DUTIES AND RESPONSIBILITIES: Monitor and track billable hour projections alerting management to potential risks.Communicate effectively with relevant teams and stakeholders.Coordin...

Key Responsibilities Serve as the primary point of contact for German-speaking customers via phone email and chat Provide timely accurate and professional support in line with defined service level agreements (SLAs) Resolve customer inquiries complaints and service issues efficiently while maintai...