Field Service Engineer UPS (Data Center Solutions) mfd
Job Summary
As a Field Service Engineer UPS (Data Center Solutions) you will play a key role in delivering highquality service technical expertise and customer support for Deltas Uninterruptible Power Supply (UPS) and related Data Center Solutions (DCS) products. This role involves both handson technical work and knowledge leadership developing deep expertise sharing best practices across EMEA supporting customers with complex issues and contributing to continual product and service improvements.
Key Responsibilities
- Perform diagnostics repair and onsite technical support for UPS systems.
- Execute commissioning activities (L2L5) system testing and verification.
- Provide expert support for critical escalations and conduct rootcause analysis.
- Deliver training to field engineers service partners and customers.
- Develop and maintain service documentation and spareparts lists.
- Support and manage a network of EMEA service partners.
- Collaborate with sales and product teams to address customer needs and identify service opportunities.
Qualifications :
- Degree in Electrical Engineering or similar.
- 3 years experience with UPS or powerelectronics systems.
- Strong understanding of power infrastructure and electrical systems.
- Good communication and problemsolving skills.
- Independent customerfocused and willing to travel within EMEA.
- Fluent in English; additional languages beneficial.
Preferred Skills
- Experience in data centers or missioncritical environments.
- Knowledge of battery technologies and monitoring systems.
- Relevant electrical safety certifications.
Remote Work :
No
Employment Type :
Full-time
About Company
Delta, founded in 1971, is a global provider of power and thermal management solutions. Its mission statement, "To provide innovative, clean and energy-efficient solutions for a better tomorrow," focuses on addressing key environmental issues such as global climate change. As an energ ... View more