Customer Support Team Lead Jobs in Heidelberg

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Wir werden weiter wachsen und sind auf der Suche nach motivierten Kollegen die unseren Sales Bereich verstärken:(Senior) Außendienstmitarbeiter (all genders) Gyn-Onkologie für das Mannheim Heidelberg FreiburgHier bringst du viel in Bewegung:Fachliche Information Präsentation und Vermarktung der ents...

For our Competence Center Cement AMWA we are looking for a Senior Manager Operational Efficiency AMWA (f/m/d).This position is located in Heidelberg Germany and you will report to the Area Director CCC AMWA.YOUR NEXT CHALLENGEImplement the Plant Operational Model in our AMWA Region:Build the necessa...

Job Title: Bespoke Design InternLocation: Hybrid Working HeidelbergAbout Springer NatureSpringer Nature opens the doors to discovery for researchers educators clinicians and other professionals. Every day around the globe our imprints books journals platforms and technology solutions reach millions...