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Technik & It Support First Level (mwd)

Umdasch Group

profile Duisburg - Germany

Mail- und Telefonannahme: Du bist verantwortlich für die Bearbeitung von Kundenanfragen über unser OTRS Ticketsystem per E-Mail und Telefon.Ticketbearbeitung: Du bearbeitest vorqualifizierte Tickets und nutzt Remote-Tools wie TeamViewer und VNC zur Fehlerbehebung.Eskalation: Bei Bedarf eskalierst du...

10 days ago
Full Time
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