Customer Support Team Lead Jobs in Helsinki

CapsLock is a dynamic marketing company providing IT-enabled solutions for large North American partners. We specialize in scalable customer acquisition through data-driven marketing creative production and technology innovation.Our teams collaborate across marketing IT analytics and media buying to...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

Haemme Team Leaderia Helsingin Pasilaan korkean turvatason asiakkuuteen. Tehtävässä työskennellään itsenäisesti mutta tiivisti tiimin kanssa. Tehtävään kuuluu muun muassa erilaisten kulunvalvontajärjestelmien hallintaa sekä avainhallintaa. Valintaprosessiin kuuluu myös henkilöturvallisuusselvitys. T...

The European Institute of Policy Research and Human Rights is a prestigious academic institution offering advanced online programs aimed at nurturing future leaders in policy research human rights and allied disciplines. Our mission is to deliver world-class skill-enhancement programs to candidates...

Russian-Speaking Game Presenter Bucharest Romania On-Site Start Date: Ongoing 2026 Confident on camera Fluent in RussianJoin a fast-growing international Live Gaming studio in Romania. Key Responsibilities Host live online casino-style games in Russian Engage and entertain players on camera Follo...

We are looking for experienced language professionals to support an ongoing project focused on creating reviewing and refining customer review summaries. This role involves applying complex writing and content rules to ensure accuracy consistency clarity and faithful representation of customer senti...

Position: Customer ExpertWork model: Remote in GreeceLocation: GreeceEmployment type: Full-timeWhat you will do:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major bra...

Position: Customer Support SpecialistWork model: Fully remote (within Greece)Location: Anywhere in Greece Employment type: Full-timeWhat the role involves:Providing support to customers through phone conversations chat and email correspondenceFollowing up on support tickets/cases to guarantee timely...