Workforce Jobs in Estonia

Help to create and execute the strategic plan and objectives outlined on a weekly basis as well as collaborate to achieve our higher-level OKRsIndependently and proactively make decisions and take actions based on established guidelines data analysis and best practicesCommunicate with precision to r...

Short introductionAs a WFM Lead you will play a crucial role in supporting our agents and operational teams to optimize SLA and efficiency whilst protecting agent well-being. Youll be supporting and levelling up our WFM team in our quest to provide the best and lowest-effort customer experience whil...