Rotana Hotel Management Corporation PJSC

About the job Job Description We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. As a Housekeepi More...

Ensure that every call is attended and greeted politely in a professional manner as per the Rotana Standard Maintain an up to date knowledge of the hotel and local services and communicate this to subordinates so they can supply information and respond to guest queries Maintain a More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...

Extend personal service and attention to all guests, with particular emphasis on Club Rotana and VIP Guests Prepare and coordinate the distribution of guest amenities, welcome letters and fruit setups for VIPs and long-stay guests Maintain an up to date knowledge of the hotel and More...

Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel Conduct weekly training sessions on beverage pouring practice, cocktail mixing, bottle flaring and up-selling Achieve total guest satisfaction and organizational profitabi More...

Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts managerial and departmental executives for a comprehensive client servicing, achieving targets and maximum productivity Implement and execute all sales objectives and action plans to reach More...

Receive work assignment, keys and supplies from the supervisor and sign the key log book accurately Clean rooms and bathrooms, performing any combination of the following duties Keep fire exits and stair ways clear of any obstruction Check and report any maintenance work requir More...

Provide prompt, courteous and efficient service to all guest, so as to achieve a high level of customer satisfaction through personalized service from arrival till departure Ensure guests are personally greeted by name, if known and escorted to their room to make them feel expected More...