Client Advisor
Posted on :
24-06-2022
Employer Active
1 Vacancy
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Job Description
Req ID : 1166399
Our client is a luxury fashion house. They have been considered one of the worlds most prominent fashion houses and known for its modern and iconic pieces for all mankind. Today, they market a broad range of ready-to-wear products, leather goods, shoes, jewelry, crystal, stationery, fragrances, watches, leather goods, and accessories.
Position: Client Advisor
Responsibilities:
- Client Advisors hold the critical position of embodying the brand in each and every client interaction using the Brand touch; their own flair for making each client s experience extraordinary.
- The Client Advisor is an excellent communicator and brand ambassador. His or her passion for Brand is conveyed in every conversation and an entrepreneurial spirit is prevalent in the make-up of every sales professional.
- Developing client relationships and exceeding sales plan is first and foremost in the Brand sales professional s skill set.
- The love of building his/her own business by developing client relationships and exceeding sales plan is first and foremost in the Brand sales professional s skill set.
Sales:
- Deepen the relationship with our clients to drive lifetime loyalty and spend.
- Consistently achieve or exceed monthly, quarterly and annual store sales plan.
- Capture client data. Cultivate new and existing client relationships.
- Deliver a significant portion of sales through repeat client business.
- Drive business through key product pillars.
Service:
- Elevate in store experience by consistently delivering memorable moments to every client.
- Demonstrate passion as a Brand ambassador during every selling ceremony using the Brand Touch; your personal touch.
- Demonstrate Client Experience Behaviors identified within the TEI program (Voice of Client Survey) and with Brand client experience vision.
- Execute best practices by optimizing hospitality and store amenities to create unique experiences and take action on TEI performance and client feedback.
Requirements
- Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality).
- Proven track record in achieving sales results.
- Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
- Ability to work with a diverse client base.
- Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email.
- Must have authorization to work in the United States or in the country where the position is based.
- A college/university degree.
- Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred.
- Proficiency in multiple languages.
Benefits
Interested candidate, please feel free to contact us at +662 125 2796 or send your updated resume to [email protected]or LINE Official ID: @talentclique
Experience in retail or luxury retail or relevant client-related experience (e.g., hospitality). Proven track record in achieving sales results. Flexibility to work non-traditional hours, including days, nights, weekends and holidays. Ability to work with a diverse client base. Proficiency with Point of Sales (POS) systems, client tracking systems and Microsoft Outlook/email. Must have authorization to work in the United States or in the country where the position is based. A college/university degree. Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work is preferred. Proficiency in multiple languages.
Employment Type
Full Time
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