Business Relationship Manager Jobs in Bahrain

Company Our client is a well-known Luxury lounge for an Aviation company. The company has more than 600 employees in a vast number of divisions and departments. They are currently looking for a Lounge Ambassador to be based in Bahrain. Duties & Responsibilities: Ensures a warm, welcoming experience Greets and warmly receives all guests coming into assigned room(s) Monitors assigned room areas to ensure a spotless, picture perfect environment Introduces lounge facilities for first time guests when requested Connects with and gives recognition to all guests, “make them feel special”. Engages with warmth and openness with guests – stays fully present Ensures all departing guests receive a personal farewell Assist guests with travel issues Deliver high standards of service in all rooms except Central Room and Reception Approaches and receives all guests warmly as soon as they enter assigned room, when possible Approaches and receives all guests warmly as soon as they enter assigned room, when possible Assists guests with hand luggage Places small stool for handbags, brief cases by chair side. Connects and gives recognition to all guests, “makes them feel special” Help guests decide where to sit and escort guests to seats Encourages guests to take a beverage by showing beverage areas, explains dining opportunities, automatically places hot towel on table top Coordinates menu orders (a la carte area) with the kitchen Picks up from kitchen, delivers and presents requested dish to table (a la carte area). Lets guests know what wines and drinks are available from the beverage areas Offers beverage replenishment to guests before clearing in glasses/cups Resets seats and tables Clears tables and chair sides Walks around in assigned area regularly to check guest’s comfort, table cleanliness, clearing needs Ensures all departing guests receive a personal farewell Circulates to ensure immaculate presentation of the room(s) Prepares and set up workstations professionally Ensures stewarding uplift and refresh clear in station at appropriate intervals Qualification & Requirements: CertificateORcollegecourses inhospitality,businessand administration A minimum of 2 years' experience in 4+ star hotels or restaurants Friendly,welcoming approach Charming,confidentpersonality Putscustomersatisfactionas apriority Well-organizedandefficient Warmandpositiveattitudes Takespride inappearance Candidate must be Bahraini Less

Online Travel Agency (OTAs) Manager Full-Time LatAm - Remote Company Profile EVB helps companies to achieve their business goals, making their corporate travel and meetings a unique experience. EVB inventory offers short-term rentals making sure employees can move through the world with confidence while assuring them satisfaction and covering all their meetings, events, and business needs. 15+ years of experience curating exclusive destinations. As a professional solutions service provider, EVB seeks automation & commercial augmentation while providing permanent professional interaction with -all kinds of- hosts and guests. “To fulfill all EVB traveler’s aspirations through the best beyond-hotel hospitality experience” Fundamentals HQ in Florida, US & Cloud Based. Global Equal Opportunity Employer / Giving opportunities. Powered by talent and diversity. Permanently donating part of our profits to good causes. Travel-dreaming Key Responsibilities - Summary We are seeking for an experienced Online Travel Agency (OTA) Specialist to oversee operations at our various clients’ residential & commercial properties. In this position, you will work with remote teams (customer success & multiple account managers) to create and configure property listings, customized reports, and profiles usually pushed through our PMS (Guesty) or Channel Manager (Rentals United), as well as to ensure units are ready for reservations, fulfill repair requests efficiently, track and ensure information parity and contribute to optimal distribution & boosting strategies through Expedia and Booking.com (among other OTAs). Our ideal candidate has at least two years of property and OTAs management experience. Functions and Responsibilities Manages Booking, Expedia, as well as Rentals United (and all associated channels/connections), and other major and minor OTAs. Track OTAs changes and major updates to prepare implementation plans across all of the properties’ inventories. Ensure service and lease contracts data integration fulfillment at all channels. Maintain and update property records and ensures data compliance. End-to-end OTAs commercial strategies: Pricing Boosting Special Offers Premium partnerships Special programs (Genius, Superhost, Preferred Partner, Premier Host, etc.) Overviews taxes and regulations updates and notifies to related stakeholders. Maintain an excellent and positive relationship with renters and guests. Education, Experience, Knowledge, and Skills 2 to 3+ years of relevant OTAs management experience required. 1 to 2+ years of relevant property / VR management experience desired. Required experience and proven track record: Booking.com Expedia.com Other OTAs (Agoda, VRBO, Travelstaytion, etc.) Desired experience and proven track record: Rentals United PMS Guesty PMS Airbnb Own Personal Computer and/or Laptop. Good Internet Infrastructure and Connectivity. Smartphone. Strong PC literacy with solid skills in Microsoft Office, Google Workspace, Web Browsers, as well as communication tools such as WhatsApp, Telegram, Skype, Zoom, and Google Meet. Ability to find solutions to a variety of problems of moderate scope and complexity, referring to a group of companies’ policies and practices for guidance. Organized and able to create multiple timelines, budgets, and schedules. Will be responsible for managing all functions that support the effective running of a fast-paced business. The position is key to the success and smooth operations of the organization. Exhibits pride in work, personal maturity, and good judgment and enjoys delivering value in a rapidly changing and often demanding work environment where teamwork and a partnership spirit are required and where a premium is placed on both creativity and flawless execution. Excellent communication skills. Bilingual in Spanish and English, both written and spoken. Languages Must English Spanish Professional growing opportunities The company provides opportunities to improve their skills, advance quickly, and move into key leadership positions within diverse lines of business. This is an exciting time to be a part of the company team, because of our expanding international business opportunities. Less

Develop new business leads, signing new corporate and business group (SMERF) contracts. Communicate and manage expectations by fully utilizing available reports, CRM technologies and available resources. Measure sales rep activity on a weekly/monthly basis to ensure that time management/goal achievement is attained. Challenge to achieve YOY positive net profit by overhauling marketing & operations processes & head-up general divisional management. Manage national teams of management consultants focuse on delivering data-driven insight, authoritative guidance, and tailor executive support. Conduct extensive RFI RFP evaluations of cloud base software providers identifying the best-in-breed and optimum ROI. Less

Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Less

Performing technical calculations to determine system requirements, including airflow rates and duct sizes Providing installation and maintenance services for equipment, such as furnaces, air conditioners, humidifiers, dehumidifiers and ventilation systems Developing proposals to meet clients’ needs, often working with architects or engineers to design custom solutions that meet building codes and satisfy regulations Recommending energy efficient products, such as programmable thermostats or solar panels, that can reduce clients’ operating costs while maintaining comfort levels Meeting with clients to discuss their needs and requirements, then preparing proposals that meet their requirements and specifications Less

Vacuuming, sweeping, and mopping floors of various types. Dusting ceilings, light fittings, countertops, and loose furniture. Scrubbing and sanitizing toilets, sinks, and kitchen fixtures. Emptying trash cans. Washing and drying windows. Liaising with the line manager to ensure that you have sufficient cleaning products at all times. Less

Troubleshoot mechanical field problems for projects in the construction phase Field construction with hands on experience installing MEP systems Writing Mechanical bid packages, providing budget review and value analysis Liaison with the business to understand and meet business requirements Less

Preparing and managing budgets. Attracting new tenants through advertising, property viewings, and encouraging referrals. Interviewing tenants and running credit checks. Setting rental rates, negotiating and enforcing lease agreements. Addressing tenant complaints and inspecting vacated units. Contracting and supervising repairs and maintenance work. Collecting rent, dealing with late payments, and handling operating expenses. Less

Assist the department Head in preparing the strategy and the strategic initiatives for the sub-function aligned to the Functional Strategy Monitor, track, and report performance against strategic initiatives Meticulously analyses financial requirements for the department and prepare the budget Diligently track and report adherence to the approved department budget and timely highlight the deviations to ensure that corrective action is taken Provide high level support to the Chief Executive Officer and Management team Lead a team to provide quality administrative support to the whole organization Organize and schedule appointments and meetings and minuting where required Less

Develop, implement, and monitor training programs within an organization. Supervise technical training for staff. Conduct orientation sessions. Create brochures and training materials. Develop multimedia visual aids and presentations. Create testing and evaluation processes. Prepare and implement training budget. Evaluate needs of company and plan training programs accordingly. Conduct performance evaluations. Provide companies with classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops. Manage staff of classroom facilitators. Less

Devise ways to optimize inventory control procedures Inspect the levels of business supplies and raw material to identify shortages Ensure product stock is adequate for all distribution channels and can cover direct demand from customers Record daily deliveries and shipments to reconcile inventory Use software to monitor demand and document characteristics of inventory Place orders to replenish stock avoiding insufficiencies or excessive surplus Analyze data to anticipate future needs Evaluate suppliers to achieve cost-effective deals and maintain trust relationships Collaborate with warehouse employees and other staff to ensure business goals are met Less

Setting sales goals and developing sales strategies. Researching prospects and generating leads. Contacting potential and existing customers on the phone, by email, and in person. Handling customer questions, inquiries, and complaints. Preparing and sending quotes and proposals. Managing the sales process through specific software programs. Building and maintaining a CRM database. Meeting daily, weekly, and monthly sales targets. Less

Manage information technology and computer systems Plan, organize, control and evaluate IT and electronic data operations Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance Design, develop, implement and coordinate systems, policies and procedures Ensure security of data, network access and backup systems Act in alignment with user needs and system functionality to contribute to organizational policy Less

Maintain working relationships with existing clients to ensure exceptional service and identification of potential new sales opportunities Identify appropriate prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories offered Possess in-depth product knowledge and be able to conduct demos and relay objection handling Prepare professional, complete, concise and accurate reports, proposals, booking packages, and other documentation as required for executive-level presentations Less

Develop appropriately integrated Risk Governance and Reporting mechanisms, with an appropriate risk appetite framework, drafting of required risk management taxonomy / policies / principles for each risk type and the establishment of required risk management models, systems, and processes Define and lead out on the development of any required Risk Policy gaps / enhancements to support the embedding of NFR management through the organization and alignment with other related risk management frameworks Less

Understand customer needs and offer solutions and support Organize and coordinate sales representatives schedules Research potential leads from business directories, web searches, or digital resources Recruit, hire, and train new sales representatives Receive and report on all sales leads Less

Meet desired Sales Revenue targets Must be experiences in IT Sales / IT Infrastructure Sales / Managed and Networked IT / Cloud Sales Act as liaison between customer / Vendor and all internal departments; ensure all service request are addressed Develop new / renewal strategy for each customer, negotiate and present renewals to customers Demonstrate superior skills with effective presentation Must be experiences in IT Sales / IT Infrastructure Sales / Managed and Networked IT / Cloud Sales Less

Conducting thorough market research, which may include taking surveys, doing desktop research, sending emails and making calls, and even attending product launches of rival companies. Answering all product-related questions in a polite manner and addressing queries promptly. Collaborating and strategizing with the business and engineering teams. Attending workshops and refresher courses in sales and marketing. Less

Overseeing daily business operations. Developing and implementing growth strategies. Training low-level managers and staff. Creating and managing budgets. Improving revenue. Hiring employees. Evaluating performance and productivity. Analyzing accounting and financial data. Researching and identifying growth opportunities. Less

Developing and executing business strategies to achieve short and long-term goals. Developing and implementing business plans to improve cost-efficiency. Establish marketing intelligence to get adopt latest technologies and capture opportunities. Establishing division goals, aligned with the group goals. Overseeing the division business operations, sales and financial performance. Ensuring division policies and legal guidelines are in place and clearly communicated. Assessing, managing, and resolving day to day challenges and problems. Directing the activities of the business while ensuring bottom-line profitability Search and connect with partners to launch new products and services. Establishing Sales strategy and go-to-market plans for the new products/services. Designing and implementing different sales promotional activities. Monitoring and tracking of sales activities and major deals. Searching, connecting, and engaging with resellers, major customers, and strategic partners. Less