Asa Jobs in Egypt

Monitoring contact volumes, AHT and Service Level against plan, and report issues to Operations where appropriate. Responsible for sending hourly reports to measure the agents attendance per shift and queue call productivity (Offered, Answered, AHT, ASA. etc.) and take the needed a More...

Job Description Maintain the network infrastructure ,firewalls,switches, and other equipment Upgrade network components as newer technology become available Provide user support for all printer and workstation issues Ensure that backups of all server data are being performed dai More...

This is a remote The Sr Azure Databricks Architect at Koantek builds secure, highly scalable big data solutions to achieve tangible, data-driven outcomes all the while keeping simplicity and operational effectiveness in The architect is expected to evangelize and educate others on More...

Responsibilities: Follow communication procedures, guidelines and policies Handle incoming Calls Communicates and coordinate with other internal departments as necessary. Handle the outbound calls Follow up – Collection support – survey –data updated Follow up More...

Responsibilities: Drive qualityaccountability within the organization with well-defined processes, metrics,and goals for process quality. Leading effectivepost-mortems and ensuring actions are followed-up. Manage availability,latency, scalability, and efficiency of application dev More...