Quality Jobs in Dominican Republic
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3 Jobs Found | Sort By : Relevance | Posted Date
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Service Desk Quality Analyst
Black Birch Technology Group
Santo Domingo Este - Dominican Republic
We are seeking a Service Desk Quality Analyst to evaluate ticket handling quality ensure SLA compliance and identify improvement opportunities that enhance user experience. Responsibilities include daily ticket review proper documentation reassignment when needed trend identification and end of day...
Quality Director Bpo C2c1
Patricia Baez Company
Santo Domingo - Dominican Republic
Job Title: Quality Director BPO Department: Quality / Process Assurance Reports to: VP of Operations / Chief Operating Officer Job Purpose To lead the organizational quality strategy and ensure that all BPO services comply with client standards applicable regulations and global best practices. Res...
Quick Commerce Quality Performance Sr Analyst
Delivery Hero
Santo Domingo - Dominican Republic
Entre tus principales desafíos te esperan:Definir rastrear y analizar los KPI de Non Food y construir tableros e informes de rendimiento operativo.Liderar proyectos de optimización de procesos con metodologías Lean Six Sigma 5S o Kaizen que impacten en los indicadores operativos.Comunicar e implemen...
