Technical Support Specialist

Every day we get opportunities to make a positive impact on our colleagues partners customers and society. Together were pioneering the solutions of the future and unlocking the full potential of precious resources. Trusted to act on initiative we challenge conventional thinking to develop world-leading technologies that inspire progress in vital areas including energy food water and shipping.

As we push forward the innovative open spirit that fuels our 140-year-old start-up culture and rapid growth also drives our personal growth. So as we shape a more resourceful less wasteful world we build our careers too.

About the Job

As a Technical Support Specialist you will be the highest level of technical support for our global Sales Companies Key Channel Partners and customers helping solve complex technical challenges related to pumps valves cleaning and mixing equipment within the food dairy personal care and pharma this highly dynamic role you will combine hands-on troubleshooting customer interaction and technical expertise while collaborating closely with colleagues across R&D Production Product Management and Supply Chain to deliver fast high-quality support and drive continuous improvement.

Your main responsibilities

• Troubleshoot complex technical issues remotely and onsite for customers worldwide
• Handle advanced technical queries and support claim resolution activities
• Support selection sizing and configuration of engineered products using technical tools
• Participate in customer meetings and provide specialist-level technical guidance
• Coordinate closely with R&D Production Product Management Distribution Centers and internal support teams
• Build strong internal and external networks to ensure efficient problem-solving and customer support
• Contribute to continuous improvements and knowledge sharing across the organization

At Alfa Laval we embrace a hybrid work model providing you the flexibility to work from home when it aligns with your tasks. This position is at our Kolding office with an expected travel commitment of approximately 30 50 days per year.

What You Know

• Educational background within Dairy Technology Food Process Engineering Chemical Engineering Mechanical Engineering Marine Engineering (Maskin Mester) or similar.
• Experience from the food dairy pharma personal care or process industry is required
• Technical understanding of process equipment such as pumps valves cleaning and mixing systems is an advantage
• Hands-on experience with commissioning installation maintenance troubleshooting or design of process plants
• Ability to build strong networks and collaborate across global teams and stakeholders
• Experience supporting customers or technical teams at a regional or global level is considered an advantage
• Strong communication skills in English both written and spoken
• Passion for technical troubleshooting and problem-solving with the customers need in mind

About You

You are curious proactive and motivated by solving technical challenges with a strong desire to continuously learn and develop. With a customer-centric mindset you naturally focus on understanding customer needs and delivering solutions that exceed expectations. You take ownership of your tasks work independently when needed and collaborate effectively across teams and functions to achieve strong results. At the same time you quickly identify the core of complex problems stay focused on what matters most and contribute positively to a supportive and knowledge-sharing team environment.

Whats in it for you

Join a highly skilled and customer-focused technical team where collaboration knowledge sharing and continuous learning are part of everyday this dynamic global role youll work at the center of technical problem-solving connecting designers developers production and field teams to create real impact for customers worldwide. Youll have the freedom and flexibility to manage your own work while growing your career through training workshops and hands-on international experience. No two days are the same and every challenge is an opportunity to learn something new. Beyond the work itself youll become part of a supportive and social global community where we celebrate successes learn from each other and enjoy the journey together.

For more information please contact.

Manager Global Technical Services Anshuman Raj Gurjar on

Senior Talent Acquisition Partner Claus Wiinholt on

Please send your application and resume through the link below no later than 21st of June 2026

We are conducting a continuous review of the received applications. We do not accept applications via email they will be deleted due to General Data Protection Regulation (GDPR).

We look forward to hearing from you soon!

We care about diversity inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidates fit to a role. To help us achieve this we apply Pymetrics assessments and upon application you will be invited to play the assessment games.

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