Staff Reliability Engineer

Job Description

Overview

Join our company as we transform and innovate. Our Digital Platforms & Services organization delivers reliable scalable and resilient digital solutions that support critical scientific and business outcomes across our global enterprise.

We are seeking a Staff Reliability Engineer with strong technical expertise in Site Reliability Engineering (SRE) Observability and this role you will partner with engineering teams to implement and operationalize reliability practices ensuring systems are designed built and operated with reliability in mind.

You will contribute to the adoption of enterprise reliability standards support the implementation of Service Level Objectives and help improve system performance and availability. This role is hands-on execution-focused and plays a key part in advancing reliability maturity across the organization.

Responsibilities

Reliability Engineering Execution

• Partner with application and platform teams to embed reliability into system design development and operations

• Support implementation and operationalization of Service Level Objectives and reliability indicators

• Contribute to improving observability coverage across logs metrics traces and events

• Apply reliability patterns such as fault isolation failover and recovery mechanisms in collaboration with engineering teams

Operational Excellence

• Participate in and support improvements to the incident lifecycle including detection response root cause analysis and follow-up actions

• Assist in identifying reliability risks and performance bottlenecks and contribute to remediation efforts

• Support continuous improvement initiatives focused on reducing incident volume and improving system stability

Standards & Adoption

• Apply established enterprise standards for observability resilience engineering and Service Level Objectives

• Support adoption of reliability practices across teams through hands-on guidance and collaboration

• Contribute feedback to help evolve reliability frameworks and tooling

Automation & Tooling

• Develop and enhance automation for incident response monitoring and operational workflows

• Leverage existing platforms (e.g. observability tools incident management systems) to improve efficiency and visibility

• Utilize AI-enabled capabilities where appropriate to support diagnostics and operational workflows under defined governance

Collaboration

• Work closely with product platform and ITSM teams to align on reliability improvements

• Participate in cross-team initiatives focused on improving system resilience and operational maturity

• Contribute to knowledge sharing within the reliability engineering community

Qualifications

Required

• Experience in one or more of the following: system integration software development system administration or operations engineering

• Familiarity with software development life cycle (SDLC) and production support models

• Understanding of monitoring observability and performance optimization concepts

• Experience supporting applications in cloud and/or on-premises environments

• Working knowledge of CI/CD pipelines and deployment practices

• Basic understanding of incident management and root cause analysis processes

• Knowledge of system reliability principles including availability and performance engineering

• Strong problem-solving skills with a focus on continuous improvement

• Ability to collaborate effectively across engineering and operations teams

Preferred

• Experience with observability platforms and reliability tooling ecosystems

• Exposure to Service Level Objectives and reliability metrics frameworks

• Familiarity with automation and scripting (e.g. Python Bash or similar)

• Understanding of resilience patterns and distributed systems concepts

• Awareness of AI-assisted operational tools and workflows

Required Skills:

Preferred Skills:

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