Support Jobs in Costa Rica

We are looking for a detail-oriented tech-savvy professional with customer service skills and the ability to learn new technologies quickly. You will develop client relationships while serving as a subject matter expert on Experian Health products. You will collaborate with other teams to ensure cli...

What youll doDo you enjoy helping others and solving problems Are you someone who excels in a environment where empathy experience providing detailed troubleshooting and resolutions matter If so wed love to connect with you.Experian is expanding our Customer Care team in Costa Rica and were looking...

What you get to do in this role:The Performance Support Engineer will be responsible for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This includes being the last point of escalation within the technic...

What you get to do in this role: In this role the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.A successful candidate will be committe...

The role of our Client Support Specialist is to perform support and sales activities for Experian clients and prospects to develop new business relationships and strengthen the value of existing client relationships. Customer service experience is required. Experian is looking for a candidate with t...

The Demo Support team provides excellent services to our technical sellers and Solution Consultants focusing on improving the customer experience. As a Demo Support Engineer specializing in Tools your role will be vital for testing implementing and supporting Demo Support Tools. This involves collab...

As part of the Experian Marketing Services team the Project Management Support contributes in driving the growth of Enrichment Offline Identity Resolution Append and Addressable TV marketing. The teams goal is to deepen client relationships create revenue opportunities and build loyalty by adding va...

Position Summary  Participate delivering solutions driven technical support by using troubleshooting methods such as verifying physical layer issues resolving username and password problems uninstalling/reinstalling basic software applications verification of proper hardware and software set up and...

Job Title: Operations Support Specialist Contractor Fee: $2000-$2750/month (USD) Work Arrangement: Remote Engagement Type: Independent Contractor Commitment: Full-time (Approx. 40 hours/week) Company Overview: Tidal is a Direct Placement Agency that helps job seekers find opportunities for real grow...

The Demo Support team provides excellent services to our technical sellers and Solution Consultants focusing on improving the customer experience. As a Demo Support Engineer specializing in Tools your role will be vital for testing implementing and supporting Demo Support Tools. This involves collab...

Position Summary  Ensure solution driven technical support by using troubleshooting methods such as verifying physical layer issues resolving username and password problems uninstalling/reinstalling basic software applications verification of proper hardware and software set up and assistance with n...

Position Summary  Participate delivering solutions driven technical support by using troubleshooting methods such as verifying physical layer issues resolving username and password problems uninstalling/reinstalling basic software applications verification of proper hardware and software set up and...

Experian Marketing Services mission is to accelerate client success through enabling ecosystems partnerships and marketing technology solutions. We help brands put people at the heart of their business and have meaningful interactions with their customers.As a Client Technical Support Senior you wil...

Job description Job DescriptionThe Help Desk Technician is responsible for providing first and second-level technical support to clients through phone and email. They must meet the required number of online hours daily and follow established procedures to resolve or escalate issues.ResponsibilitiesH...

Were looking for a Manager Customer Support to join Procores Customer Support this role youll grow and lead a team of best-in-class Customer Support Representatives who provide our clients with front-line support via email and live chat. The primary goal of this role is to deliver exceptional custo...

The Demo Support team provides excellent services to our technical sellers and Solution Consultants focusing on improving the customer experience. As a Demo Support Engineer specializing in Tools your role will be vital for testing implementing and supporting Demo Support Tools. This involves collab...

Experian is the leading global information services company providing data and analytical tools to clients in more than 65 countries worldwide. The company helps organizations manage credit risk prevent fraud provide data security and automate decision-making. Experians vision is for people data and...

Experian is the leading global information services company providing data and analytical tools to clients in more than 65 countries worldwide. The company helps organizations manage credit risk prevent fraud provide data security and automate decision-making. Experians vision is for people data and...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

What you get to do in this role:The Technical Support Engineer is part of a global organization entrusted as a technical resource to guide our customers during critical issues to ensure a timely and effective case support engineering the customer and their positive experience are paramount and cent...