Software support Jobs in Costa Rica

We are looking for a detail-oriented tech-savvy professional with customer service skills and the ability to learn new technologies quickly. You will develop client relationships while serving as a subject matter expert on Experian Health products. You will collaborate with other teams to ensure cli...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

  Support Experian Consumer Services and Partner Solutions by negotiating and managing vendor contracts including MSAs SaaS NDAs and marketing agreements. Collaborate with internal teams (finance legal tech security) to ensure contracts meet business and compliance needs. Maintain contract records o...