Software Applications Jobs in Costa Rica
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Manager, Technical Support Management
Servicenow
Heredia - Costa Rica
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...
Tech Support Video
Bosch Group
San Francisco - Costa Rica
Position Summary Ensure solution driven technical support by using troubleshooting methods such as verifying physical layer issues resolving username and password problems uninstalling/reinstalling basic software applications verification of proper hardware and software set up and assistance with n...
