Service Level Goals Jobs in Costa Rica
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Service Excellence Team Lead
Angkas
Makati City - Philippines
DescriptionMonitor team performance and identify areas for improvement.Resolve team conflicts and address employee concerns.Hire train Coach and develop SMEs and CE AssociatesConduct performance evaluations and provide regular feedback.Handle escalated customer issues and complaints.Help develop and...
Help Desk Technician Ii
Experian
Heredia - Costa Rica
You will provide first and second-level technical support to clients through phone and email. You will meet the required number of online hours daily and follow established procedures to resolve or escalate issues. ResponsibilitiesHandle incoming client requests related to company products and serv...
