Manager Technical Bid Jobs in Heredia

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Manager, Technical Support Management

Servicenow

profile Heredia - Costa Rica

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

30+ days ago
Full Time

Manager, Technical Advising

Procore Technologies

profile Heredia - Costa Rica

Were looking for a Manager of Technical Advising to join Procores world-class Customer Support this role youll lead a team of Product Support Engineers to drive technical excellence product readiness and real-time support across the Customer Support organization. The primary goal of this role is to...

30+ days ago
Full Time