Incident Management Jobs in Costa Rica

Responsible for assisting the development team in the implementation maintenance evaluation infrastructure automation always ensuring the quality performance and optimization of the infrastructure.Assist the development team with automated deployments monitoring response and support to incidents or...

This position reports to: Manager Major Incident ManagementServiceNow is changing the way people work. With a service orientation toward the activities tasks and processes that make up day-to-day work life we help the modern enterprise operate faster and be more scalable than ever before.Were disrup...

We are looking for a Senior Network Security Engineer to join our Global Network Services team. This role is important to supporting and enhancing our network security infrastructure ensuring operational excellence and maintaining compliance with stringent regulatory governmental and industry standa...

OverviewSoftware Mind is seeking a Cloud DevOps Engineer (SRE Focus) In addition to a competitive salary rate and a positive work environment we are committed to delivering high-quality technology solutions. We also offer:Flexible schedulesAn authentic work-life balancePayment in US DollarsAbout the...

We are looking for a Senior Network Security Engineer to join our Global Network Services team. This role is important to supporting and enhancing our network security infrastructure ensuring operational excellence and maintaining compliance with stringent regulatory governmental and industry standa...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

Were looking for a Manager of Technical Advising to join Procores world-class Customer Support this role youll lead a team of Product Support Engineers to drive technical excellence product readiness and real-time support across the Customer Support organization. The primary goal of this role is to...