Help Desk Jobs in Costa Rica
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Help Desk Technician Ii
Experian
Heredia - Costa Rica
You will provide first and second-level technical support to clients through phone and email. You will meet the required number of online hours daily and follow established procedures to resolve or escalate issues. ResponsibilitiesHandle incoming client requests related to company products and serv...
Helpdesk Lead
Experian
Heredia - Costa Rica
The Helpdesk Lead is responsible for the IT Help Desk daily functions including troubleshooting help desk tickets and training help desk staff. Assessment assign and schedule help desk tickets. Dispatch tickets to vendors. Coordinate some vendor accounts and billing. Record issues in ticketing syst...
Technical Support Analyst
Experian
Heredia - Costa Rica
Provide remote software technical support for Experian EDQ clients. Our solutions include data cleansing validation enrichment and profiling.Promptly help solve clients issues through different channels including email phone and ticketing systems.Diagnose and troubleshoot technical issues related t...
Technical Support Analyst Graveyard
Experian
Heredia - Costa Rica
Job description Provide remote software technical support for Experian EDQ clients. Our solutions include data cleansing validation enrichment and profiling.Promptly help solve clients issues through multiple channels including email phone and ticketing systems.Diagnose and troubleshoot technical is...
