Call Centre Jobs in Waterloo

What Youll Do:Reporting to the Manager Business Solutions you will act as a trusted partner to stakeholders ensuring business needs are understood and addressed through effective processes and practical solutions. Your focus will be on driving operational excellence by improving workflows aligning r...

What Youll Do:Reporting to the Assistant Manager Benefits Services youll be responsible for handling incoming telephone inquiries within a call centre environment for all lines of group and individual life and health benefits. This involves providing benefits information and resolving member concern...

What Youll Do:Reporting to the Business Analysis Manager the core parts of your role will be to: Elicit information from various stakeholders perform needs/requirements analysis and assist with the identification of problem statements.Examine and validate business needs and goals. Capture and assess...

What Youll Do:The Senior Business Analyst (SBA) will focus on supporting the development of our Dental Practice this role the SBA will be accountable to engage with stakeholders to identify and describe business needs in terms of process and business requirements. The scope of work will range from...

Start date: January 12 2026Customer Service Representative (Insurance)Multiple openings available in the insurance industry17 positions requestedfor individuals skilled in client service and call centre environments. This hybrid role supports group benefits inquiries using tools like AWS and PEGA. E...